What are the best aspects of this product?
This tool allows me to put everything into place and to convert a prospect into customer and then everything goes automatically. We are in touch with our customers and we can deliver even more product information to them in less time. We can interact with our customers on the phone and make them purchase our product and service.
What aspects are problematic or could work better?
There are some features that they could add and I believe this is going to happen because they are always open to suggestions and feedback. Also, you’re going to need some time in order to learn how this program works and I recommend the training sessions.
What specific problems in your company were solved by this product?
It saves us lot of time when closing deals and it helped us to double our revenue within a year. Also, it offers other ways to help us provie better customer service and marketing to our customers and to attract more leads.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?