Price

$199

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Infusionsoft REVIEW

Marketing Software

6 user reviews
USER SATISFACTION 97%
OUR SCORE 9.0

What is Infusionsoft?

Infusionsoft is used by 23,000 small businesses that need it to get organized, save time and grow sales. Infusionsoft is built exclusively for small business. Whether your storefront is based online, on a physical street, or a service that’s on the go, Infusionsoft can help. On top of that, you can use its numerous streamlined integrations to connect it with literally every third-party software you’re using. Contact the company’s tech support team, and use their advice to blend Infusionsoft in your corporate ecosystem.

Use the tool to map out each step of your sales and marketing strategy as well as automate repetitive tasks such as follow-up. With Infusionsoft, you can enrich leads, scale personal relationships with customers, and so much more.

Infusionsoft also allows you to centralize all customer interactions and daily activities in one place, get new leads turn them into customers, sell more online and collect payment using one centralized system, and improve your productivity.

Overview of Infusionsoft Benefits

Infusionsoft is a web-based solution that coordinates all the tasks many company and business owners would prefer not to manage on their own, allowing users grow sales, help organized, and save them time when dealing with basic business issues.

By automating sales and marketing efforts of your business, Infusionsoft enables you to have consistent brand messaging throughout all your campaigns and to assure personalized customer experiences. Overall, using Infusionsoft will help boost your good reputation among current and prospective users, and help you provide professional and efficient service.

By centralizing your contact information about your clients in one place, Infusionsoft improves the efficiency of sales teams and eliminates redundant sales activities. Data can be accessed from multiple different devices (including smartphones and tablets), and is completely secured according to the newest safety standards.

The solution also fully integrates powerful marketing tools to connect you with leads through email, social media and offline channels to create relationships and nurture leads. There is also no need to use separate online systems for sales reasons since Infusionsoft includes all the e-commerce tools you need to create a storefront or order pages, handle billing and collections, do post-purchase follow-up and more.

Infusionsoft combines everything your company needs—contact management, CRM, marketing automation and e-commerce—into a single, efficient online system. It’s the quickest way to grow sales and save time.

Overview of Infusionsoft Features

  • CRM
  • Marketing Automation
  • E-Commerce
  • Multimedia marketing management
  • Web Forms
  • Social Sharing
  • Built-in metadata and keyword fields
  • Track orders, sales totals, accounts receivables, etc
  • Payment Processing
  • Drag and drop to craft and publish landing pages
  • Easy Publishing, Landing Pages
  • Email marketing, Automated Campaigns
  • Opportunity Management
  • Sales Reports
  • Multimedia Marketing
  • Marketing reports
  • Scoring tool
  • Referral Program Management
  • Lead Scoring & Distribution
  • Quotes & Orders

Awards & Quality Certificates

Infusionsoft Position In Our Categories

Position of Infusionsoft in our main categories:

20

Infusionsoft is one of the top 20 CRM Software products

20

Infusionsoft is one of the top 20 eCommerce Software products

10

Infusionsoft is one of the top 10 Marketing Software products

20

Infusionsoft is one of the top 20 Sales Software products

20

Infusionsoft is one of the top 20
CRM Software products

20

Infusionsoft is one of the top 20
eCommerce Software products

10

Infusionsoft is one of the top 10
Marketing Software products

20

Infusionsoft is one of the top 20
Sales Software products


Infusionsoft is also listed in the following subcategories:

Category:Position:Category:Position:
Lead Management Software#6 Marketing Automation Software#7
Online CRM Software#13 Sales Automation Software#5
Sales Management Software#5

Each company has its own characteristics, and might require a specific CRM Software solution that will be fit for their company size, type of clients and employees and even individual niche they support. We advise you don't count on locating an ideal software that will be suitable for each business no matter what their history is. It may be a good idea to read a few Infusionsoft reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you require a simple and intuitive app with just elementary features? Will you really make use of the advanced functionalities required by experts and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable solution that will match your budget.

How Much Does Infusionsoft Cost?

Infusionsoft Pricing Plans For Enterprises & Small Business:

Infusionsoft offers 5 SMB and enterprise plans to choose from. Here are the details:

Essentials – $199/month

  • Best for companies with basic marketing automation needs
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 2,500 Contacts
  • 12,500 Emails/mo.
  • 3 Users

Deluxe Sales – $299/month

  • Best for companies with sales teams that need advanced CRM tools
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 5,000 Contacts
  • 25,000 Emails/mo.
  • 4 Users

Deluxe E-Commerce – $299/month

  • Best for companies with an online store
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 5,000 Contacts
  • 25,000 Emails/mo.
  • 4 Users

Complete – $379/month

  • Best for companies with both an online store and a sales team
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 10,000 Contacts
  • 50,000 Emails/mo.
  • 5 Users

Teams – $599/month

  • CRM
  • Marketing Automation
  • Sales Automation
  • E-Commerce

Start your free trial of Infusionsoft here

User Satisfaction

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Infusionsoft reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Infusionsoft. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

169

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

What are Infusionsoft pricing details?

Infusionsoft Pricing Plans:

Infusionsoft offers 5 SMB and enterprise plans to choose from. Here are the details:

Essentials – $199/month

  • Best for companies with basic marketing automation needs
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 2,500 Contacts
  • 12,500 Emails/mo.
  • 3 Users

Deluxe Sales – $299/month

  • Best for companies with sales teams that need advanced CRM tools
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 5,000 Contacts
  • 25,000 Emails/mo.
  • 4 Users

Deluxe E-Commerce – $299/month

  • Best for companies with an online store
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 5,000 Contacts
  • 25,000 Emails/mo.
  • 4 Users

Complete – $379/month

  • Best for companies with both an online store and a sales team
  • Contact Management
  • Marketing Automation
  • Sales Automation
  • E-Commerce
  • 10,000 Contacts
  • 50,000 Emails/mo.
  • 5 Users

Teams – $599/month

  • CRM
  • Marketing Automation
  • Sales Automation
  • E-Commerce

Start your free trial of Infusionsoft here

What integrations are available for Infusionsoft?

Infusionsoft integrates with the following business systems and applications:

  • HappyFox
  • Mavenlink
  • Help Scout
  • ion interactive
  • Direct Mail Manager
  • 3CLogic
  • Bitium
  • ppSD2 Membership Software
  • WebMerge
  • Velocify
  • Marketplace
  • GroSocial
  • CustomerHub
  • Sync for Outlook
  • Sync for Gmail

User reviews


6 Reviews

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1
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Average Rating

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The most favorable review

Neil


Pros:
In my opinion, the best part about Infusionsoft is their excellent customer support. I can depend on their live chat for help any time. A number of agents have helped us out many times and the phone agents are friendly and responsive. There is a family atmosphere to working with this company. Plus, the email broadcasts are very helpful for my business.

Cons:
I find it time consuming to use the editing feature in the email broadcasts. When I delete a line, the whole format of the email changes and I have to reformat from the beginning. Another glitch is our broadcasts are stopped because the vendor says they are spam. But our emails are not spam and I would like to know the number of subscribers who are calling it spam.

The least favorable review

Brett Farr

Marketing and Advertising


Pros:
1. The Infusionsoft Campaign Builder is a marketer’s best friend I’ve used several knock-off versions of Infusionsoft’s campaign builder and as of this writing, Infusionsoft is still my favorite to use. It’s completely drag-and-drop, which allows you to set up your flow in a way that makes sense to you and your business. Most other tools are very rigid when it comes to setting up flows.2. Beautiful Segmentation I recently tried to send an email to multiple lists from a client’s MailChimp account and was amazed at how difficult this seemingly simple task was. In fact, it was near impossible without creating new lists or copying contacts from one to the other.Infusionsoft, on the other hand, makes this a breeze. If you want to send to all your lists (tags), it’s super simple. If you want to send to one list, but exclude people that could be part of another list, again it’s super easy.You can even go as far as segmenting people by how much money they’ve spent with you when the last time they engaged with an email (opened or clicked), what their lead score is, or when the last time they were added to a list or purchased something. I can’t recall a recent experience where I couldn’t find the exact list I was looking for. What’s more is that you can automate the segmentation process in the campaign builder. A great example is if you ask your prospects what their biggest challenge is when they opt into your list, you now have the ability to automatically send them to different campaigns based on their answers.

Cons:
wishlist here:1. Visual Reporting for the Dashboard and Campaign Builder Right now, you can look at a few stats in the campaign builder, but it only reaches back 24 hours or 30 days. The current solution seems half-baked and Infusionsoft could certainly do a better job at letting me know how my campaigns are performing.2. No split testing As a leader in the marketing automation space, Infusionsoft should have introduced this feature years ago. In fact, it amazes me that it hasn’t been released yet. The good news is that there are workarounds and 3rd party tools to implement it, but I’m hoping for a native release very soon.


Neil

Verified
user
In my opinion, the best part about Infusionsoft is their excellent customer support. I can depend on their live chat for help any time. A number of agents have helped us...

Alejandro

Verified
user
Infusionsoft helps us convert prospects into buyers and close more deals. Before using this app, we were busy with other parts of the business and did not give enough...

Leroy

Verified
user
I love that Infusionsoft allows us to know our subscribers better and we can record their details for anytime use. The app makes it easy to offer personalized experiences...

Ellis

Verified
user
I love that Infusionsoft offers me limitless possibilities. I have been using the app for the past few years and it gives me innovative ways to link with my customers and...

Kerry

Verified
user
I love that Infusionsoft offers lead generation programs, post-purchase follow up, and marketing automation all in a single system. These features help me to continually...

Brett Farr - Marketing and Advertising

Verified
user
1. The Infusionsoft Campaign Builder is a marketer’s best friend

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