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User review of Infusionsoft

I’m a business owner

- by Ellis

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love that Infusionsoft offers me limitless possibilities. I have been using the app for the past few years and it gives me innovative ways to link with my customers and give them great experiences as they interact with my three companies.

What aspects are problematic or could work better?

I want the ability to check duplicate records by first name and date of birth. This would be a big help for one of my businesses.

What specific problems in your company were solved by this product?

One of my companies offers coaching programs for kids. Infusionsoft has reduced admin labor expenses by 60% in this company as we use the app for online registration, sending receipts, billing, evaluation, and for sending email reminders to parents. The app saves us plenty of time as this work was previously done by front desk employees who had to enter details manually one by one for about 450 kids who joined our 3-month programs. The system also helps us to keep parents updated about upcoming summer camps and class sessions. The other two businesses are mortgage companies and Infusionsoft helps here by enabling us to collect and educate leads which creates trust in them and motivates them to give us their business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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