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User review of Innago

Innago Solved my Property Management Issues

- by Ingrid Ita Lindquist

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use, quick replies from customer support, intuitive setup, affordable.

What aspects are problematic or could work better?

Nothing to note so far, the software is very helpful and well thought out.

What features/services would you like to see in future versions of this product?

It could be nice to have basic lease templates to start with and be able to edit, change, add copy to in the platform.

What specific problems in your company were solved by this product?

It solved my issue of not being able to manage my triplex, not having a place to log payments, manage leases, and create applications. Now I am able to do that all in one spot and without stress.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces the time and effort spent on administrative tasks.
  • It facilitates faster payments.
  • It improves communication between owners and tenants.
  • It offers enhanced convenience.
  • It provides financial insight.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Accounting
5
amazing
Lease management
4
very good
Maintenance management
5
amazing
Rental listings
5
amazing
Owner portal
5
amazing
Tenant portal
5
amazing
Tenant screening
4
very good
Budgeting
5
amazing
Building maintenance
5
amazing
Housekeeping
5
amazing
Reporting
5
amazing
Direct booking
5
amazing