Innago Review

Our score: 8.0 User satisfaction: N/A

What is Innago?

Innago is a free, simple, and effective property management software that has a confidence-inspiring support team. What makes it most attractive is the fact that you are not obliged to sign on for a contract term, thus, there are no monthly fees.

Additionally, you can also be certain of the characters of your potential tenants with Innago. That is because you can conduct background checks on them, a process whose payment is shouldered by the applicants.

And when it comes to customer support, Innago is reliable. You have direct access to account representatives around the clock. As a result, you or your property manager can resolve application-related issues immediately.

Overview of Innago Benefits

Non-Contractual Subscription

When you subscribe with Innago, you are not locked into a contract. On top of that, you are not required to pay fees of any kind. Landlords get full, no-obligation access to all of Innago’s platform – 100% free for as long as they wish.

Rapid Online Payment Processing

What sets Innago apart from other property management software that offers online payment processing is its rapid dispensation of funds. You can receive the payments rendered via ACH, credit card, or debit card within 24 to 48 hours.

Custom Application Builder

If you require particular details regarding your future tenants, you can ask for them using your custom applications. There is no need to launch another software to do so since Innago has a built-in custom application builder. You can send the form to applicants via email, embed it on your website, or print it out if needed.

Applicant-Paid Background Checks

With other software, the proprietor pays for background checks. If not, they share the fee with prospective tenants. This is not the case with Innago as applicants are expected to pay the background check fee by themselves. This way, you can guarantee that you are accepting people with impeccable character into your building or units.

Maintenance Requests

Whenever there is a need to tweak anything in the building or unit, you can log it in the maintenance portal. This way, you can address your tenants’ woes systematically and resolve them to utmost satisfaction.

Stringent Data Protection

With Innago, you can make sure your data and your tenants’ information are protected. The software adheres to best practices in this regard and is continually refining their measures to uphold security and privacy.

Trustworthy Support

No long queues and waiting times are to be had with Innago. You have direct access to a dedicated account representative so you can resolve your issues immediately, regardless of the time.

Overview of Innago Features

  • Custom Tenant Applications
  • Online Rent Payment
  • Invoice Tracking
  • Automated Late Fees Enforcement
  • Online Lease Signing
  • Tenant Assessment & Screening
  • Maintenance Requests
  • Tenant Management

What Problems Will Innago Solve?

Student Housing & Online Payments

Most students do not know how to issue a check and prefer the online method of payment. With Innago’s online payment portal, you can provide these tenants with a convenient way to settle their dues. Aside from that, this lets you receive payments faster and around the clock. If anyone of them is late, Innago automatically sends reminders and enforces late fees.

Online Lease Signing

In case your potential tenants live somewhere far, you can still seal the deal within the day. Innago supports online lease signing. You can easily upload contracts to the system and send them to the right recipients. Your new tenant can then sign the document electronically on their mobile devices or from their computers.

Around-the-Clock Support

Innago makes sure that your needs are met regardless of the day, time, or occasion. That is why you have a direct line to your account representative, with whom you can build a relationship over time.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Innago Position In Our Categories

Since businesses have specific business-related needs, it is practical that they abstain from choosing an all-in-one, “perfect” system. Nevertheless, it would be almost impossible to try to discover such a software solution even among branded software solutions. The sensible step to do can be to jot down the numerous critical aspects that need analysis including key features, costing, skill aptitude of the users, company size, etc. Next, you must conduct your product research comprehensively. Browse over some of these Innago review articles and look over the other applications in your list in detail. Such detailed product investigation can make sure you take out unfit applications and pay for the one which meets all the features you require business requires.

Position of Innago in our main categories:

TOP 50

Innago is one of the top 50 Property Management Software products

If you are considering Innago it could also be a good idea to analyze other subcategories of Property Management Software listed in our database of SaaS software reviews.

Each company has different requirements and requires an application that can be customized for their size, kind of workers and clients, and the particular industry they are in. For these reasons, no software can provide perfect features out-of-the-box. When you search a software product, first be sure what you need it for. Read some Innago Property Management Software reviews and ask yourself do you want basic functionality or do you want complex functionality? Are there any industry-specific functionalities that you are searching for? Get the answers to these questions to assist your search. There are lots of aspects that you need to consider and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that offers all that you need to improve your company efficiency and productivity.

How Much Does Innago Cost?

Innago Pricing Plans:

Free Trial



Innago does not have monthly plans or setup costs, thus, it has no enterprise pricing. Landlords can use all of Innago’s features for free, but tenants may incur a transaction fee if they choose to pay their rent online.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Innago reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Innago. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Innago pricing details?

Innago Pricing Plans:

Free Trial



Innago does not have monthly plans or setup costs, thus, it has no enterprise pricing. Landlords can use all of Innago’s features for free, but tenants may incur a transaction fee if they choose to pay their rent online.

What integrations are available for Innago?

Innago can help you with your accounting processes with:

  • QuickBooks

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Reviewed By Jenny Chang
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