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User review of Innago

One Stop Shop

- by Pablo Lozada Ortiz

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Very self-intuitive to setup and it has all you need as a landlord. Best of all you have all documentation and finances in one spot.

What aspects are problematic or could work better?

When posting a listing is a bit confusing when the listing will be posted and keep track of how many people have been clicking in you advertisement. Also is a bit hard to understand if people will be applying through the third party company (Zillow, rent.com, etc) or though innago.

What features/services would you like to see in future versions of this product?

can't think on anything I need that I don't have.

What specific problems in your company were solved by this product?

online rent collection, tracking of maintenance request and keeping all the records in one place.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

What software did you use before?

Zillow property management

Why did you decide to change it?

recommendation from fellow real estate investor

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces the time and effort spent on administrative tasks.
  • It facilitates faster payments.
  • It improves communication between owners and tenants.
  • It offers enhanced convenience.
  • It provides financial insight.

PRICING & COSTS

What was the cost of implementing this product?

$0

What is your total annual cost for using this product?

$48

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Accounting
5
amazing
Lease management
5
amazing
Maintenance management
5
amazing
Rental listings
3
ok
Owner portal
5
amazing
Tenant portal
5
amazing
Tenant screening
5
amazing
Budgeting
5
amazing
Building maintenance
5
amazing
Housekeeping
5
amazing
Reporting
5
amazing
Direct booking
3
ok