Perfect for DIY Landlords

What are the best aspects of this product?

I'm a first-time DIY landlord, and Innago has been a great tool to stay organized and interact professionally with my tenants. I like that I am able to track my utility expenses within Innago, and it's nice to have the option to attach PDFs to my expenses to track receipts in one place. This will make my rental income/expenses much easier to track and will come in handy for taxes. I appreciated the lease templates to get started, but being able to upload my own lease PDFs after a few tweaks has also been very helpful. I used Innago for my rental applications and lease process, and it was easy to share the links with prospective tenants. It made it easy to request background and credit checks for prospective tenants in one place. I look forward to continuing to use Innago for my DIY property management in the future. The webinars provided by Innago are also very helpful for getting started and learning how to continue to make the most of Innago for my circumstances.

What aspects are problematic or could work better?

I think that parts of the online portal and app are not as aesthetically appealing as some of the other platforms that I considered, but the variety of features and ease of use make it well worth it to continue to use Innago, especially since it was free to use.

What features/services would you like to see in future versions of this product?

I would love to see more options for recording rent payment in the future, like options for Venmo or Paypal instead of just cash or check.

What specific problems in your company were solved by this product?

Innago creates a very DIY-friendly platform for a landlord who is just getting started, but I think it has the potential to continue to grow with me as I start to expand to other properties and more tenants in the future just as easily.

Are you a current user of this product?

Yes