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User review of Innago

Really Enjoy this product

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that I can automate payments, request maintenance tickets and have a dedicated support rep that always answers my questions. I like that I can keep my expenses down since this is a free software.

What aspects are problematic or could work better?

I think the only thing that could be better would be using the app. There are some lags there but the web platform is amazing.

What specific problems in your company were solved by this product?

I used to use an Excel sheet for tracking rent from my tenants. Very disorganized before but this has helped solve that issue. I also like that it is truly free, unlike a lot of other property management software that is "free" at the beginning but is only a trial.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Doorloop

Why did you decide to change it?

Too expense

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces the time and effort spent on administrative tasks.
  • It facilitates faster payments.
  • It improves communication between owners and tenants.
  • It offers enhanced convenience.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Accounting
3
ok
Lease management
5
amazing
Maintenance management
5
amazing
Rental listings
5
amazing
Owner portal
5
amazing
Tenant portal
5
amazing
Tenant screening
5
amazing
Budgeting
5
amazing
Building maintenance
5
amazing
Reporting
5
amazing