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User review of Insightly

Insightly is great CRM solution for small business

- by Dora

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Insightly is great for business relationship management solutions. It is very intuitive, useful and easy to set-up. We love the integration with Google Apps, it’s very helpful. We use the tag and map feature for improving relationships between contacts and this is very helpful tool for both our company and our clients.

What aspects are problematic or could work better?

I hate to say this, but they lack some important features such as: auto-completing contact info based on their Linkedln, email signatures, notes and etc. I would like to see more integrations with other social networks. Also, it would be good if they can include more marketing features.

What specific problems in your company were solved by this product?

Insightly helps us to test the beta prototypes with 50-100 users, we are able to cultivate relationships with our potential investors, partners and even customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Renewables & Environment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.