Superb CRM software

What are the best aspects of this product?

It is a good tracking tool to our projects. Since we are broadcasting campaigns via email, it allows us to see if the content we sent out is being opened. It also allows you to easily create campaigns and categorize contacts. Furthermore, its support team is very accomodating and friendly. They were able to solve my problems efficiently.

What aspects are problematic or could work better?

Their support team is very helpful. Whenever I encounter any problem. they are always there to assist me. As a result, I don't have any complaints about Instream. Every feature I've learned how to use only proves to be useful to us.

What specific problems in your company were solved by this product?

It helped us build better relationship with our customers. It allows us to see potential customers and make steps to encourage old customers to avail our services again.

Are you a current user of this product?

Yes