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User review of InStream

The best CRM we used

- by Lawson

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It optimizes our marketing and increased our sales. Its features include managing contacts, automating sales, and tracking tasks. Since it collects client information, we were able to identify business opportunities and develop a lasting relationship with clients. This allowed us to provide better service for them.

What aspects are problematic or could work better?

Their customer service lacks efficiency. They answer inquiries slowly, making it hard when you have urgent matters that need to be solved.

What specific problems in your company were solved by this product?

It improved our sales because it allowed us to provide better service to our clients. We were also able to see what we can do to convert potential customers.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.