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InSync EMR Review

InSync EMR
Our score: 7.4 User satisfaction: 100%

What is InSync EMR?

InSync EMR is a part of Intivia’s product line of healthcare IT solutions, described as an intuitive, user-friendly, and versatile Electronic Medical Record software, for both solo practitioners and multi-specialty healthcare facilities. InSync aims to improve the delivery of patient care and enhance productivity by providing automated workflow, specialty-specific templates, and  e-prescribing capability.

InSync EMR software is also recommended due to its user interface which offers customizable layouts and custom fields. It can also improve compliance with regulations as the software itself is compliant with HL7 and HIPAA Standards. With its scalability, InSync EMR supports niches such as General Medicine, Endocrinology, Radiology, Orthopedic, Pediatrics, Occupational Health, Oncology and more. It also has a mobile interface that optimizes patient charting, e-prescribing, and scheduling of appointments.

Overview of InSync EMR Benefits

Among the special features of InSync EMR software is its dynamic reporting capability. It provides reconciliation reports, financial dashboard, and an integrated scheduler. With these functionalities,  users can easily double check claims and verify issues relating to approvals and denials. As it integrates a streamlined billing functionality, checking of patient’s eligibility and copay becomes convenient. The system allows attaching the copay to the claim. This feature eliminates the hassle of  settling billing issues with patients and ensure the efficient management of claims and eligibilities.

Another feature of InSync is its quick physical exam charts. As a robust EMR software, the system simplifies the charting process and is adaptable to specific patient conditions. This feature improves productivity as medical practitioners would spend more time with their patient rather than stuck with generating patient information and diagnoses manually.

Meanwhile, InSync’s mobile interface allows the fast prescribing of medicines. Users can view their patients on a single location remotely and scheduling of appointments can also be done quickly. When prescribing medications, prescription information fields are provided with drop-down menus so users can instantly select the correct and appropriate prescription detail. Sending of prescription to pharmacies is also done fast with the software’s mobile interface.

Overview of InSync EMR Features

  • Robust Reporting
  • Integrated Scheduler
  • Financial Dashboard
  • Quick Charting Tools
  • E-Prescribing
  • Mobile Interface
  • Patient Access
  • Chief Complaints
  • Appointment Management

InSync EMR Position In Our Categories

Because businesses have their own business-related wants, it is only prudent they avoid adopting a one-size-fits-all, ”best” software system. Nevertheless, it would be difficult to come across such a software system even among popular software systems. The practical step to do should be to set down the different vital factors that merit investigation including major features, plans, technical skill competence of staff, organizational size, etc. After which, you must perform the product research exhaustively. Browse through some InSync EMR evaluations and look into each of the solutions in your shortlist more closely. Such well-rounded product research makes sure you keep away from poorly fit software products and subscribe to the one which includes all the features you require company requires to achieve growth.

Position of InSync EMR in our main categories:

TOP 50

InSync EMR is one of the top 50 EHR Software products

If you are considering InSync EMR it could also be beneficial to examine other subcategories of EHR Software gathered in our base of B2B software reviews.

Since each company has particular business wants, it is prudent for them to desist from searching for a one-size-fits-all ideal software application. Needless to say, it would be useless to try to find such a system even among market-leading software platforms. The smart thing to do would be to list the various important aspects that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some InSync EMR EHR Software reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive homework can make sure you reject ill-fitting platforms and zero in on the solution that offers all the elements you require for business success.

How Much Does InSync EMR Cost?

InSync EMR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

InSync EMR’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and InSync EMR reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with InSync EMR. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular InSync EMR Alternatives

Top Competitors To InSync EMR By Price

Trending EHR Software Reviews

Product name:
Score:
Satisfaction:
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InSync EMR Comparisons

InSync EMR user reviews

Getting worse with every update, not up the par with other products on the market

Read full review >
Natalie Dashevsky
2/5

Overall impression

2/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 07.01.2020 Company Size: 11-50 Employees Industry: Medical Practice

Buyer Beware! Many other better options from which to choose!

Read full review >
Richard Brown
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 18.12.2019 Company Size: N/A Industry: N/A

What are InSync EMR pricing details?

InSync EMR Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

InSync EMR’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for InSync EMR?

InSync EMR software supports integration with Caretime, a home healthcare software and MEDICAL ITG, an information technology solution.

InSync EMR average rating:

Average score
1.6/5 (2 user reviews)
2/5

Overall impression

2/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Natalie Dashevsky

PROS: It used to have intuitive tabs to make it easy to learn how to navigate.

CONS: No customization at all. Very rigid software. Customer support is not willing to take into consideration our practice needs. Diagnosis search used to work fine then it was changed and now is not working well. Prescription writer used to be easy and now due to the recent improvement is very time consuming. What used to take 4 clicks to prescribe a medication now requires 22 clicks. Considering that I am in Primary care and this software was marketed to me as targeting Primary care this is very surprising. I tried to reach out to the owner to show all this extra fields and extra clicks but her never descended to my level to hear the issues. In order to refill 6 prescriptions I have to engage my nurse in what I used to be able to do myself in no time.

Reviewed 3 months ago

Read full review >

The least favorable review

PROS: Cloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.

CONS: This product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language; there has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. Frequent glitches, sessions frequently timeout, documentation by clinicians repeatedly lost, cost. Too many icons, most of which I was informed could be modified or removed. Repairs/fixes requested by my team often result in "enhancement requests" that can be as far as 6-9 months out. Other requests that ARE addressed appear to "undo" repairs that have actually been performed. Too many clicks to navigate; the simplest tasks take far too long, impacting clinician productivity. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.

Reviewed 4 months ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Getting worse with every update, not up the par with other products on the market

Read full review >
Natalie Dashevsky
2/5

Overall impression

2/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 07.01.2020 Company Size: 11-50 Employees Industry: Medical Practice

PROS: It used to have intuitive tabs to make it easy to learn how to navigate.

CONS: No customization at all. Very rigid software. Customer support is not willing to take into consideration our practice needs. Diagnosis search used to work fine then it was changed and now is not working well. Prescription writer used to be easy and now due to the recent improvement is very time consuming. What used to take 4 clicks to prescribe a medication now requires 22 clicks. Considering that I am in Primary care and this software was marketed to me as targeting Primary care this is very surprising. I tried to reach out to the owner to show all this extra fields and extra clicks but her never descended to my level to hear the issues. In order to refill 6 prescriptions I have to engage my nurse in what I used to be able to do myself in no time.

What do you think about this review? Great Poor

Buyer Beware! Many other better options from which to choose!

Read full review >
Richard Brown
1/5

Overall impression

2/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 18.12.2019 Company Size: N/A Industry: N/A

PROS: Cloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.

CONS: This product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language; there has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. Frequent glitches, sessions frequently timeout, documentation by clinicians repeatedly lost, cost. Too many icons, most of which I was informed could be modified or removed. Repairs/fixes requested by my team often result in "enhancement requests" that can be as far as 6-9 months out. Other requests that ARE addressed appear to "undo" repairs that have actually been performed. Too many clicks to navigate; the simplest tasks take far too long, impacting clinician productivity. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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