Excellent onboarding experience and high-quality educational content

What are the best aspects of this product?

I’ve been receiving an adequate amount of relevant information about how to use the product more effectively through email and app notifications. The amount of documentation on product use, as well as manuals, available online is also impressive.

What aspects are problematic or could work better?

I have been an Intercom user for months now and I am very satisfied with it so far.

What specific problems in your company were solved by this product?

Our goal is to make high-quality self-service support available to our customers.

Are you a current user of this product?

No