Intercom’s usability is top-notch

What are the best aspects of this product?

Intercom allows for greater collaboration through features like conversations and note-sharing.

What aspects are problematic or could work better?

Intercom would benefit from making the product manual more visible.

What specific problems in your company were solved by this product?

Problems and solutions are made more readily apparent with Intercom. Seeing how the conversations progress gives you a clear idea of how to go about the issues.

Are you a current user of this product?

Yes