Mobile-friendly and great support for multi-tasking!

What are the best aspects of this product?

You can easily use Intercom, regardless of the operating system that you subscribe to. I use this tool mostly to answer questions from my clients. It does a really good job in maintaining my client database, even going through the lengths of segmenting it for you. I think this, plus its capacity to let you multitask, really helps me increase my profit.

What aspects are problematic or could work better?

Admittedly, there are lags in the system. However, the response team is always so willing and helpful that I may be willing to overlook this.

What specific problems in your company were solved by this product?

Customers now have a more convenient way to reach us. Because our customers have now been able to communicate with us, our processes are much more streamlined because we know just what they need.

Are you a current user of this product?

Yes