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User review of Intercom Live Chat

Our visibility increased with Intercom

- by Brandyn

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Intercom changed our business for the better. Our reach became wider. Our knowledge and understanding of our clients’ needs also deepen.

What aspects are problematic or could work better?

We encounter minor technical issues every once in a while. Most of the time we are able to resolve this immediately through the available online sources.

What specific problems in your company were solved by this product?

Communicating with our clients online through Intercom has helped us in understanding them better.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.