What are the best aspects of this product?
Intercom proves to be more superior to its competitors in terms of design and features. It is simple, fast, and complete. Still, I think, some improvements may be made with regard to integrations.
What aspects are problematic or could work better?
It would be better if the articles report will be available for viewing on more dates than is in the options in the current version of the app.
What specific problems in your company were solved by this product?
Intercom is an avenue to connect with clients in real-time. We have been taking advantage of this technology to provide instant support to our clients.
Notes feature gives us the insight to create meaningful conversations about the issues we face.
Are you a current user of this product?
What is your company size?
What is your industry?