Use this for targeting

What are the best aspects of this product?

Intercom has allowed us to direct a better flow of customer interactions on our website. We’re even allowed to set up and test ads to support this. This has been a really great tool to work with.

What aspects are problematic or could work better?

It’s difficult to gather more information on our visitors. Some features such as the buyer behavior analysis tool do not provide enough insight. I’d like to be able to maximize this feature so I can launch drip campaigns.

What specific problems in your company were solved by this product?

Intercom has sped up our process of conversion. Now, we are able to interact with our site visitors, keeping in mind their browsing behavior in our site. This has helped us create more targeted campaigns that really help with sales.

Are you a current user of this product?

Yes