Every SaaS business should have this!

What are the best aspects of this product?

This tool's automated messaging is jaw dropping. By hitting users with the right message done at the perfect time, you're able to control their experience of the app and get them to come back time and again. In-app messaging is a lot more effective through e-mail since it results to improved response.

What aspects are problematic or could work better?

At times I feel as if both campaigns and messages are getting more complex and bigger. This makes it nerve racking to make Intercom updates since it could break the great flow I'm having. I can't think of a better platform than this. But as of the moment, it's a minor problem.

What specific problems in your company were solved by this product?

We were able to onboard new user with this handy tool. We got them to successfully look into value or sign up. Communication with my customers have greatly improved.

Are you a current user of this product?

Yes