MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Intercom
User review of Intercom

Intercom is well loved by Verbate.

- by Sergio

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how it's able to help me personalize and concentrate on each customer. I love how you can contact customers in real-time and get the chance to quickly share support from one team to another.

What aspects are problematic or could work better?

The tool's own Android app requires further functionality. At the moment, pricing is ok but I'm seeing others scale and that's starting to make question.

What specific problems in your company were solved by this product?

As a video survey platform. Verbate.co delivers excellent results. Acquiring these results requires some education, a bit of teaching, and interaction between new account holders and the team from Verbate. This product does all that and our customers appreciate it personalized influence. We highly recommend it. Once you do, you'll never turn back again.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Administrator

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

Share
Tweet
Share