What are the best aspects of this product?
When you've connected Intercom to your app, and you're able to transmit data to Intercom, you'll wind up building a powerful medium for marketeers. You can utilize this tool for coversion optimization, retention, customer support, and others --- just like how I was able to line out my business a few years back.
What aspects are problematic or could work better?
When you have more db, it stars to slow things a bit. But that's hardly any problem since I don't frequently work with this tool all day. So it's never a deal breaker.
What specific problems in your company were solved by this product?
With this tool, we're able to successfully automate our e-mails during the trial period that we're providing of users. The whole thing proved that Intercom is a lot more than an automation tool.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year