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Invoca REVIEW

Artificial Intelligence Software

No user reviews
USER SATISFACTION 95%
OUR SCORE 8.3

What is Invoca?

Invoca is a cloud-based call tracking software powered by machine and artificial intelligence. It delivers insights regarding calls in real-time that allow marketing agents to create a profile of the caller and to ascertain their purpose for calling and whether or not they have a strong buying intent.

With Invoca, companies can also learn more about their callers. The application automatically gathers intelligence throughout conversations that marketers can use to tailor their interactions and to increase their chances of converting a caller into a paying client.

Moreover, Invoca is capable of routing calls to the person who can best handle them. Administrators can set-up custom rules for this to create a customized and engaging customer experience.

Overview of Invoca Benefits

Intelligent Platform

What sets Invoca apart from other software like it is its ability to process business intelligence in real time. This enables marketers to assess the needs and wants of the customer and offer them the solution that is right for them during the call.

Furthermore, insights gathered and provided by Invoca are actionable, leading companies to gain more revenue.

Campaign Insights

With Invoca, businesses can ascertain which marketing campaign the call is sourced from. The application also offers insights regarding the nature of a call and the possibility for conversion. This allows companies to be smarter when it comes to campaign budgeting and also paves the way for smarter optimization moves.

Personalized Experiences

Callers, even though largely anonymous to the business, like to receive personalized experience. That is why Invoca provides telemarketing agents with tools that they can utilize in order to tailor phone calls for an increased chance of conversion. The application helps make this happen through the real-time insights it provides as well as with intuitive call routing.

Enhanced Interactions

Marketers can use Invoca to enhance every stage of the customer journey following the first phone call. The solution affords marketers important information such as the reason why the call was made and live conversion data during the exchange. This then automatically activates the action most suited to the situation on other platforms.

Magnified Reach

Invoca offers companies the means to expand their audience reach. They can do this through the application’s seeding ability in Facebook and in other platforms where they can reach prospective customers.

Overview of Invoca Features

  • Call Tracking
  • Caller Identification
  • Campaign Monitoring
  • Call Routing
  • Conversion Tracking
  • Calls Assessment
  • Cloud IVR
  • Call Caps
  • Partner Management
  • API Integration
  • Real-Time Reports

Invoca Position In Our Categories

Position of Invoca in our main categories:

50

Invoca is one of the top 50 Artificial Intelligence Software products

50

Invoca is one of the 50
Artificial Intelligence Software products


If you are interested in Invoca it may also be beneficial to investigate other subcategories of Best Artificial Intelligence Software listed in our base of SaaS software reviews.

There are trendy and widely used applications in each software category. But are they automatically the best fit for your enterprise’s unique requirements? A trendy software application may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few Invoca reviews and mull over the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few systems that fit your requirements. Check out the free trials of these platforms, read online reviews, get information from the seller, and do your research thoroughly. This profound research is sure to help you choose the finest software platform for your company’s specific needs.

How Much Does Invoca Cost?

Invoca Pricing Plans:

Invoca’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

 

User Satisfaction

We realize that when you make a decision to buy Artificial Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Invoca reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Invoca. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

122

NEGATIVE SOCIAL MENTIONS

3

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING

What are Invoca pricing details?

Invoca Pricing Plans:

Invoca’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

 

What integrations are available for Invoca?

Invoca integrates with the following third-party systems:

  • Google AdWords
  • Salesforce Marketing Cloud
  • Facebook
  • Salesforce Sales Cloud
  • Adobe Marketing Cloud
  • Instagram
  • IgnitionOne
  • DoubleClick by Google
  • Kenshoo
  • Marin Software
  • Acquisio
  • Adobe Media Optimizer
  • Microsoft Dynamics
  • Marketo
  • HubSpot
  • Turn
  • Google Analytics
  • Adobe Analytics
  • Webtrends
  • Convertro
  • Adometry
  • Adobe Audience Manager
  • Optimizely
  • Adobe Target
  • Cake
  • Has Offers
  • LinkTrust
  • Five9

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