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User review of IT Glue

Experiences with using IT Glue

- by Zane

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This helps us become efficient in handling all our client information on one platform. We can easily hop from one client detail to another, as well as we can instantly create, edit and share vital documents. IT Glue is really a perfect fit for our operations.

What aspects are problematic or could work better?

Clicking on a password document takes a few moments to load. This can easily accumulate into hours or days of work when we need to deal with a lot of them. Thing is, this problem wasn’t present before the recent update that we’ve received.

What specific problems in your company were solved by this product?

IT Glue is helping us become more efficient throughout our workflow. Also, we can record our every step conveniently, so others can simply follow through. This minimizes the need for them to do troubleshooting when they encounter some problems.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.