MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Share
Tweet
Share

IT Glue Review

IT Glue
Our score: 8.4 User satisfaction: 94%

What is IT Glue?

IT Glue is a world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs. This allows you to expand your business as you ensure the safety of your clients’ most important files and documents. It is also SOC 2-compliant, which means it can organize your most valuable assets while protecting your privacy.

IT Glue also offers a broad array of integrations. With this capability, you can make certain that data is unified and that your employees are working with only one set of updated information. On top of that, you can utilize the platform’s API to create your own integrations for your digital ecosystem.

Aside from helping you provide immutable asset tracking services to your clients, IT Glue also aids you in keeping your IT staff engaged. The solution has a team engagement tool that lets you measure performance and reward hard work. Thus, you can motivate your employees to be more productive in getting everything properly documented.

Overview of IT Glue Benefits

Comprehensive Checklists

With so many things to do, it is so easy to lost track of one or two tasks. IT Glue helps you avoid that pitfall by providing you with a checklist. This is visible to everyone in your team, which can promote efficiency. On top of that, this assists you in ensuring that all items and tasks are taken care of and completed.

Digital Footprint Management

Passwords and processes are two things that people often forget about. IT Glue gives you MyGlue, an application that allows you to manage your clients’ digital footprints. It has the same functionality of the core software, only it is repackaged for small and medium businesses.

Globalized Collaboration Tools

IT Glue has an interface purpose-built for collaboration between geographically dispersed teams and individuals. It enables your staff to share information within the organization or share it with external entities like partners, contractors, and clients. Because of this, you can streamline the information flow in your organization, which can assist in the enhancement of productivity.

Streamlined File Management

IT Glue has GlueFiles, a feature that lets you upload documents in a list interface. This allows you to preview attached files in the app as well without downloading the file. With this, you can increase all-around efficiency as you can save time in working with documents.

Team Engagement

Motivating your team to be swift and more organized in completing their tasks is easy with IT Glue. The solution has an interface dedicated to team engagement. With this, you can display real-time stats of every member to encourage everyone to be more industrious. On top of that, this allows you to measure your employees’ performances for you to offer rewards for a job well done. This way, your staff can be driven to improve their work.

Overview of IT Glue Features

  • Checklists
  • Password & Process Management Vault
  • Custom SSL Branding
  • Runbooks
  • Document Automation
  • Integrations
  • Relationship Mapping
  • Domain & SSL Tracking
  • NOC & Ticket Coverage Collaboration
  • Mobile App
  • Chrome Extension
  • Document Collaboration
  • Document Upload
  • Document Flags
  • Team Engagement
  • Immutable Audit Trail with Restore
  • Version Control with Rollback
  • Access Control
  • Workflows
  • Single Sign-on
  • Team-based User Experience
  • Completion Profile
  • Import & Export
  • Template Library

IT Glue Position In Our Categories

Bearing in mind companies have particular business-related wants, it is prudent they steer clear of picking an all-encompassing, ”best” solution. Needless to say, it would be almost impossible to come across such a software product even among popular software solutions. The efficient step to do can be to write down the different key factors which merit careful thought such as important features, budget, skill aptitude of the users, organizational size, etc. Next, you must do the product research fully. Browse over some of these IT Glue evaluations and scrutinize the other software programs in your shortlist more closely. Such detailed product investigation makes sure you circumvent unfit apps and pay for the one which has all the aspects you require company requires.

Position of IT Glue in our main categories:

TOP 200

IT Glue is one of the top 200 Collaboration Software products

IT Glue is also listed in the following subcategories:

Since each organization has specific business requirements, it is sensible for them to desist from looking for a one-size-fits-all perfect software system. Needless to say, it would be useless to try to find such a platform even among widely used software platforms. The smart thing to do would be to list the various vital aspects that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some IT Glue Document Management Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you reject ill-fitting platforms and choose the system that presents all the aspects you require for business success.

How Much Does IT Glue Cost?

IT Glue Pricing Plans:

Free Trial

Basic

$19.00/user/month

Select

$29.00/user/month

Enterprise

$39.00/user/month

IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.

Basic – $19.00/user/month

  • Unlimited Organizations
  • Unlimited Documentation
  • Unlimited Client Accounts
  • Domain & SSL Certificate Tracking
  • IT Glue Library & Asset Template
  • Access, Audit & Version Control
  • 1 Data Source
  • One-way PSA/CRM Sync
  • GlueConnect
  • Engagement
  • Checklists
  • Flags
  • GlueFiles
  • IT Glue Academy

Select – $29.00/user/month

  • All Basic Features
  • 2 Data Sources
  • Two-way PSA/CRM Sync
  • Workflows

Enterprise – $39.00/user/month

  • All Select Features
  • Unlimited Data Sources
  • Two-way PSA/CRM Sync
  • IT Glue API Access
  • Custom SSL Branding
  • Single Sign-on
  • Premier Success
  • Runbooks

User Satisfaction

Positive Social Media Mentions 167
Negative Social Media Mentions 7

We realize that when you make a decision to buy Document Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IT Glue reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with IT Glue. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular IT Glue Alternatives

Top Competitors To IT Glue By Price

Trending Document Management Software Reviews

Product name:
Score:
Satisfaction:
8.0
N/A
7.4
100%
8.0
94%

IT Glue Comparisons

What are IT Glue pricing details?

IT Glue Pricing Plans:

Free Trial

Basic

$19.00/user/month

Select

$29.00/user/month

Enterprise

$39.00/user/month

IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.

Basic – $19.00/user/month

  • Unlimited Organizations
  • Unlimited Documentation
  • Unlimited Client Accounts
  • Domain & SSL Certificate Tracking
  • IT Glue Library & Asset Template
  • Access, Audit & Version Control
  • 1 Data Source
  • One-way PSA/CRM Sync
  • GlueConnect
  • Engagement
  • Checklists
  • Flags
  • GlueFiles
  • IT Glue Academy

Select – $29.00/user/month

  • All Basic Features
  • 2 Data Sources
  • Two-way PSA/CRM Sync
  • Workflows

Enterprise – $39.00/user/month

  • All Select Features
  • Unlimited Data Sources
  • Two-way PSA/CRM Sync
  • IT Glue API Access
  • Custom SSL Branding
  • Single Sign-on
  • Premier Success
  • Runbooks

What integrations are available for IT Glue?

IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.

Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:

  • Cisco Meraki
  • Office 365
  • ConnectWise Manage
  • Zapier
  • Datto
  • Continuum
  • Slack
  • Tigerpaw One
  • Ninja RMM
  • DeskDirector
  • Lucidchart

For a comprehensive list of supported platforms, visit the website.

Note

IT Glue
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.