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User review of IT Glue

Suitable for documentation and integration of manage service providers

- by River

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like its interface because of the seamless navigation, excellent organization of options, highly intuitive and is frequently updated for optimal performance. IT Glue also has support for the ConnectWise plugin, making it very suitable for our manage service provider.

What aspects are problematic or could work better?

This may sound unbelievable, but we’ve never experienced any problem with IT Glue for many years using it. This platform is a perfect fit for our operations.

What specific problems in your company were solved by this product?

IT Glue is a fitting solution for auditing and documentation in our company. That is for our network and hardware setups.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.