Super helpful platform

What are the best aspects of this product?

IT Glue is the perfect new option for our company's knowledge base. It has easily made other options obsolete, such as Microsoft Team, Intranet and Network Drive, which are all unsatisfactory because of big issues. IT Glue is really gearing us big time since it has easy to update guides. It is capable of carrying different data as well, such as network information, IP information and password among others. Then, anybody with permission can easily view such information anytime and anywhere. And oh, IT Glue is a system that covers all parts of our knowledge base. It even has panels for administrators and technicians among other staff.

What aspects are problematic or could work better?

The Android app of IT Glue fails miserably. We even experience a hard time when browsing or searching for different documents. That’s why we prefer to use it through the desktop.

What specific problems in your company were solved by this product?

IT Glue helps everyone in our company to stay informed and updated. Say, anybody can easily check passwords, IP addresses and protocols anytime, which is great because such data frequently change from time to time. Employees do not need to inconveniently ask for such details from others now.

Are you a current user of this product?

Yes