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User review of Iterable

A CRM tool that can be customized and works great for both marketing managers and developers.

- by Tracy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Its workflow tool lets us manipulate complex rules that would've been difficult to do. If it wasn't for Iterable, it would taken months to accomplish the required engineering work involved with another ESP. It's data export is simple to use in creating customize dashboards that updates us on the progress of our campaigns. Handlebars has little learning curve and can easily be done.

What aspects are problematic or could work better?

Certain basic features weren't found as the product is still in the middle of development. Some tasks weren't intuitive. This led to small bugs within our system. For instance, we had to make template edits in the campaign instead of directly editing from the template itself.

What specific problems in your company were solved by this product?

We were able to segment users into different divisions. We have the capacity to send a customized e-mail push according to their segments. Being able to send out event-triggered and personalized e-mails to users after certain immediate actions.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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