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User review of Jabber

Easy to learn and use that integrates with our other tools

- by Lola

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Cisco Jabber works really well as a online messaging program. It is very easy to learn and use and also integrates very well with our other Cisco phone products such as Cisco CallManager. I also like the presence feature; it integrates with your Outlook calendar.

What aspects are problematic or could work better?

One part I dislike is that there are not enough emoticons in Cisco Jabber. Also, I wish client updates could be done at the server level instead and that it was able to be integrated with other instant messaging programs like Yahoo Messenger or Google Hangouts so that you could chat with others on a different platform.

What specific problems in your company were solved by this product?

This is much easier than picking up the phone and calling someone. I also like that it shows if a person is available or unavailable.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.