Price

$149.00

Logo of Jabber
Ask Vendor A QuestionFind A Better App

Jabber REVIEW

VoIP Software

11 user reviews
USER SATISFACTION 90%
OUR SCORE 8.7

What is Jabber?

Jabber is a revolutionary technology concept for open instant messaging (IM). It has been on the market ever since 1998, but it was recently formalized as an XMPP (Extensible Messaging and Presence Protocol), as required by the IETF Internet standards for online presence and messaging. Therefore, the platform is also available as a wireless app used by mobile devices.

Quite similar to Apache and Linux, Jabber operates as an XML-based open source platform with the main difference being its intuitive, email-like interface (it even uses the ‘@’ suffix). That is exactly how the platform manages to pick and read email addresses from various providers, and to indicate their exact origin.

The platform was originally designed by a group of IT volunteers who had the idea to make this open source tool available for free. It eventually evolved, and included numerous advanced features and technical support.

Overview of Jabber Benefits

To start with, Jabber is a portable and flexible platform that uses nothing but a stable internet connection to connect your team and your customers. All you have to do is to download the app, and it will allow you to make direct calls from the computer or the mobile phone.

Jabber saves more than your time – it keeps your budget safe too! VOIP is a common getaway for budget savers these days, and the better it is, the more you’re about to save on analog hardware and bills coverage. This platform is able to reduce hardware costs by 80%, and phone bills by approximately 50%.Jabber eliminates the need for expensive phone switches, racks, and specialized hardware – as soon as your IP phone is plugged in, you’re ready to go.

At the same time, you can forget about separate voice and data wiring because your LAN saves all all connections on a single wire. Sounds clean, doesn’t it?

What may as well be considered as a distinctive advantage is the lack of geographical boundaries, meaning that you can install Jabber extensions on literally every phone, and communicate on various locations across the country without paying additional fees. As expected, peer-to-peer calls go completely off the grid.

Finally, Jabber is packed with amazing and innovative features. Voicemail, for instance, can be sent directly to your address as a MP3 format, and you also get to use the platform for conferencing, forwarding, auto-attendance, and so on.

Overview of Jabber Features

  • Call Forward on No Answer
  • Call Forward on Busy
  • Call Queuing
  • Call Parking
  • Call Retrieval
  • Call Recording
  • Call On Hold
  • Caller ID
  • Blocking
  • Caller ID on waiting
  • Calling Cards
  • Conferencing
  • Distinctive Ring
  • Do Not Disturb
  • E911
  • Flexible Extension Logic
  • Interactive Directory Listing
  • Music On Hold/Transfer
  • Overhead Paging
  • Privacy
  • Remote Call Pickup
  • Roaming Extensions
  • Supervised Transfer
  • Talk Detection
  • Time and Date
  • Voicemail to Email
  • Voicemail Grouping
  • Stutter dialtones
  • Visual Indicators
  • Grayscale Status Icons
  • Screen Reader Support
  • Keyboard Shortcuts for Calls and Messages
  • Screen Captures
  • Call Controls
  • Contact Lists
  • Verification Menus

Jabber Position In Our Categories

Position of Jabber in our main categories:

50

Jabber is one of the top 50 Collaboration Software products

20

Jabber is one of the top 20 Communications Software products

50

Jabber is one of the top 50
Collaboration Software products

20

Jabber is one of the top 20
Communications Software products


Jabber is also listed in the following subcategories:

Category:Position:Category:Position:
Instant Messaging & Chat Software#3 VoIP Software#8
Category:Position:
Instant Messaging & Chat Software#3
VoIP Software#8

Organizations have unqiue wants and requirements and no software platform can be ideal in such a situation. It is useless to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The wise thing to do would be to modify the application for your specific needs, worker skill levels, budget, and other aspects. For these reasons, do not hasten and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your unique wants. Do your groundwork, investigate each short-listed system in detail, read a few Jabber reviews, speak to the seller for clarifications, and finally select the application that presents what you need.

How Much Does Jabber Cost?

Jabber Pricing Plans:

Both the desktop and the mobile version of Jabber used to be for free, but the inclusion of advanced features led to the creation of three payment plans:

  • Business Essentials – $149.00/month
    Telephone number, Business Fax, 5 Simultaneous calls, 5 Extensions, 1 Dedicated channel, E911, Hosted Service
  • Business Flex – $299.00
    Telephone number, Business Fax, 10 Simultaneous calls, 10 Extensions, 3 Dedicated channels, E911, Hosted Service
  • Business Prime – $349.00
    Telephone number, Business Fax, 15 Simultaneous calls, 15 Extensions, 5 Dedicated channels, E911, Hosted Service

The price for purchasing additional extensions varies between $10 and $50 per extension.

User Satisfaction

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Jabber reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Jabber. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

153

NEGATIVE SOCIAL MENTIONS

17

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Web-based
Language Support
  • USA
  • Canada
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are Jabber pricing details?

Jabber Pricing Plans:

Both the desktop and the mobile version of Jabber used to be for free, but the inclusion of advanced features led to the creation of three payment plans:

  • Business Essentials – $149.00/month
    Telephone number, Business Fax, 5 Simultaneous calls, 5 Extensions, 1 Dedicated channel, E911, Hosted Service
  • Business Flex – $299.00
    Telephone number, Business Fax, 10 Simultaneous calls, 10 Extensions, 3 Dedicated channels, E911, Hosted Service
  • Business Prime – $349.00
    Telephone number, Business Fax, 15 Simultaneous calls, 15 Extensions, 5 Dedicated channels, E911, Hosted Service

The price for purchasing additional extensions varies between $10 and $50 per extension.

What integrations are available for Jabber?

Cisco’s Jabber integrates easily with multiple business systems and applications. Both the on-premise version and the cloud-hosted one integrate with:

  • SharePoints
  • IBM Connections
  • IBM Notes
  • SAP
  • Google Calendar
  • Office 365
  • SAP Jam
  • WebEx
  • Exchange

User reviews


User reviews in total: 11

5
5
1
0
0

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Alan

4 months ago


Pros: I can easily communicate with my colleagues while at work. If I am on a demo or a call, I can seamlessly contact my manager for help if needed.

Cons: There's nothing I don't like but if I had to choose something I would say the interface. The interface isn't as pretty as some of the other systems I've seen in the market but it's functionally great.

The least favorable review

Elsa

9 months ago


Pros: The integration with our Cisco phone system is great. I can make or receive callls and search the phone directory from Jabber very quickly. The visual voicemail and playback is also a huge help. Chat is also a good feature that works well most of the time for me, with the option to save chats to an Outlook folder as well.

Cons: The desktop sharing can be hit or miss sometimes as it is not as rich as Webex or Skype where you can do a lot more. The calendar integration with Outlook is nice but superfluous and video chat is a hassle. Auto sign in options are hit or miss as well for some users

Published 4 months ago
Verified
user
I can easily communicate with my colleagues while at work. If I am on a demo or a call, I can seamlessly contact my manager for help if needed.



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Cisco Jabber works really well as a online messaging program. It is very easy to learn and use and also integrates very well with our other Cisco phone products such as...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I enjoy how easy it is to send a quick message to a colleague with Jabber. You can also see the status of your colleagues (online, busy, out of office) so you'd know...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
What I like best is the ability to "share" your screen with the other person to whom you are chatting with. I also like that you can "see" who is online and available to...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I like Jabber's ability to connect the various communication channels. It will pull contacts from your email and makes it easy to communicate by text, call, or video. I...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
It allows me to efficiently work from home while still be in our network and save work in real time to our server so I don't have to make a copy needlessly.



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
It's an easy-to-use instant messaging app that's great for quick questions or to pass on info in the office. It's particularly helpful as some of my colleagues are...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user

What do you think about this review? Great Poor
Published 8 months ago
Verified
user
The interface is slick, and it integrates into Cisco unified communications quite well. Most of our users don't have problems using the interface, and they seem to like...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I like that Jabber's connectivity (phone/screensharing) is easy, secure and fast; we can share large files, even as big as 1GB in less time. Also, the VOIPs are connected...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified