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User review of Jabber

Easy to use instant messaging app that lets us communicate quickly

- by Dawn

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's an easy-to-use instant messaging app that's great for quick questions or to pass on info in the office. It's particularly helpful as some of my colleagues are located in different parts of the world. I also like that I can be a bit creatively expressive with the status feature.

What aspects are problematic or could work better?

It looks as though there's a place to put your picture here, but I can't figure how to do it.

What specific problems in your company were solved by this product?

One benefit is the ability to ask a 3rd party a question or check a fact while I'm on the phone with someone. I also like the Do Not Disturb feature as well.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.