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Jamf Pro Review

Jamf Pro
Our score: 8.8 User satisfaction: 100%

What is Jamf Pro?

Jamf Pro is an enterprise mobility management solution designed to automate the processes and workflows related to the handling of Apple devices. The Apple mobile device management solution is beneficial for businesses and organizations from a variety of industries which include K12 education, higher education, healthcare, retail, and field services. The solution helps IT professionals manage Apple mobile devices with ease while increasing the productivity and improving the experience of employees, students, and end-users that they are supporting.

Furthermore, Jamf Pro boasts its zero-touch deployment capability which allows users to enroll new devices automatically, and configure and deploy them quickly and efficiently. The Apple mobile device management solution also offers device management features which enable users to go beyond the traditional approach in mobile device management, permitting them to use policies and scripts to configure and customize devices so they can optimize end-user experience. With Jamf Pro, mobile apps can be licensed and deployed in bulk. As a result, end-users will automatically access the apps they need and receive updates immediately.

Jamf Pro also delivers inventory management capabilities, wherein users can track the status of their Apple mobile devices and access configuration details. They can set up alerts as well as create reports about the health of their devices. Last but not least, the Apple device management solution offers an enterprise app store which is more than an app catalog. This app store permits end-users to download, install, and update apps as well as manage their own devices without the need for asking support from helpdesk agents.

Overview of Jamf Pro Benefits

Zero-Touch Deployment Approach

Jamf Pro makes it easy for organizations to provision the right Mac, iPad, iPhone, or Apple TV for their end-users. The solution provides multiple options that users can choose from as they enroll and deploy Apple devices. One of these options is its powerful zero-touch deployment capability. With such capability, users can instantly enroll and configure devices without the need for asking hands-on support from the IT department. It combines the deployment capabilities of Jamf Pro and Apple’s Device Enrollment Program (DEP).

Hands-On Device Enrollment And Deployment

Aside from its zero-touch or hands-free deployment capability, Jamf Pro utilizes a hands-on approach to the enrollment and deployment of Apple devices. Through the aid of Mac imaging, users can create modular or monolithic images that they can quickly deploy.

User-Initiated Enrollment

Designed for organizations that are implementing a BYOD or Bring Your Own Device program, the solution offers a user-initiated type of enrolling devices. Here, users can self-enroll their own devices through a webpage as needed and based on their discretion.

Go Beyond Standard Configuration Profiles

Jamf Pro offers device management features that go beyond the traditional methodologies and approaches usually employed in managing and troubleshooting devices. Thus, the solution permits users to apply policies that enable them to manage local user accounts and perform advanced device management tasks.

The solution also permits the running of scripts on macOS which gives users more flexibility than conducting device management using standard configuration profiles.

Purchasing And License Management

App management is another feature present in Jamf Pro. This feature streamlines the customization, configuration, and distribution of apps for Apple devices, thereby increasing the efficiency and productivity of IT professionals as well as improving end-user experience. Users can make volume purchases of licenses and apps, and deploy these apps in bulk to assigned end-users or devices. They can also reassign licenses as business needs evolve. 

Customize And Configure Apps

In terms of configuring apps, the solution allows users to pre-configure apps with the right settings or those settings that their end-users prefer. In addition, the solution has a feature called Jamf Pro Composer that allows the creation of custom app and software packages.

Instant Alerts For App And macOS Updates

Jamf Pro also sends alerts to users when there are new updates available for third-party macOS apps and software that are most commonly patched. They will be instantly notified as soon as new versions of Apple OS are released. Additionally, iOS apps can be set up in a way that they are updated automatically.

Apple Device Inventory Management

Managing device inventory using Jamf Pro is a breeze. This is because the solution has the capability to instantly collect data on end-user, hardware, software, and even security. This way, users can quickly gain insights into the performance, health, and compliance of their devices

Create Reports And Groups

As they conduct device inventory, users can generate reports and organize such reports in dashboards so they can achieve better visibility of issues and perform the necessary fixes immediately. In addition, they can create user groups based on any inventory criteria. User groups automatically receive notifications when new devices are added to or removed from such groups. Membership to a particular group can also trigger policies that automate the tasks related to device management.

Optimize End-User Experience Using Self-Service App Catalog

Summing it up, Jamf Pro comes with a self-service app catalog where end-users can instantly access resources, apps, and content without the need for raising support tickets. This is actually an enterprise app store which has an intuitive user interface, and it reduces the burden on the part of helpdesk agents and IT professionals. Built to optimize end-user experience, the app catalog permits end-users to install apps, update configurations, and fix issues on their own. The app catalog can also be customized according to one’s branding and can be integrated with directory services so users will be able to personalize its content based on any criteria.

Overview of Jamf Pro Features

  • Zero-Touch Deployment
  • Mac Imaging
  • User-Initiated Device Enrollment for BYOD
  • Apple Device Management Using Scripts and Policies
  • Smart Targeting
  • Purchasing and License Management
  • Preconfigure Apps
  • App Distribution
  • App and OS Upgrades
  • IT Inventory Management
  • Inventory Reports
  • Smart Groups
  • Self-Service Enterprise App Store
  • Secure App Devices

Jamf Pro Position In Our Categories

Keeping in mind businesses have distinct business-related wants, it is only wise they steer clear of picking an all-encompassing, ideal software product. Nevertheless, it would be hard to try to chance on such a software product even among branded software products.
The logical thing to undertake should be to write down the different major functions which need investigation including important features, price terms, technical skill capability of staff, organizational size, etc. Thereafter, you must double down on the product research exhaustively. Browse over some Jamf Pro evaluations and explore the other software products in your list in detail. Such detailed product investigation guarantee you take out mismatched software products and choose the system which delivers all the function you require company requires in growing the business.

Position of Jamf Pro in our main categories:

TOP 10

Jamf Pro is one of the top 10 Mobile Device Management Software - MDM products

If you are considering Jamf Pro it may also be sensible to investigate other subcategories of Mobile Device Management Software - MDM listed in our base of SaaS software reviews.

Since each enterprise has unique business needs, it is advisable for them to refrain from searching for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a platform even among widely used software platforms. The intelligent thing to do would be to list the various essential elements that require consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Jamf Pro Mobile Device Management Software - MDM reviews and check out each of the other systems in your shortlist in detail. Such exhaustive groundwork can make sure you weed out ill-fitting applications and select the system that presents all the elements you need for business success.

How Much Does Jamf Pro Cost?

Jamf Pro Pricing Plans:

Free Trial

Jamf Pro iOS or tvOS device

$3.33/mo.

Jamf Pro Mac

$6.67/mo.

Onboarding 3-Day for Mac + iOS

$7,500

Onboarding 2-Day for Mac only

$6,000

Onboarding 4hr Remote for iOS or tvOS only

$750

Jamf Pro offers a single enterprise pricing plan which you can avail through a yearly subscription. You can also receive education and volume discounts. Here are the details of the plan:

Jamf Pro (Apple mobile device management for IT Pros)

  • $3.33/mo./iOS or tvOS device – billed annually ($39.96)
  • $6.67/mo./Mac – billed annually ($80.04)
  • Price per month based on pre-paid subscription, billed annually. 50-seat minimum for commercial; 100-seat minimum for education.
  • Subscription pricing includes hosting by Jamf; on-premises deployment is available.
  • Subscription pricing includes inventory Plug-In for SCCM and BYOD management for iOS.
  • Additional training and certification courses are available.
  • All Jamf Pro subscriptions include unlimited phone, chat and email support during business hours. Premium 24/7 support is available through Premium Support.
  • Prices are in $USD and are subject to change outside the United States.
  • Education and volume discounts are available. Please contact the vendor for details.

Onboarding

  • 3-Day for Mac + iOS – $7,500
  • 2-Day for Mac only – $6,000
  • 4hr Remote for iOS or tvOS only – $750

User Satisfaction

Positive Social Media Mentions 81
Negative Social Media Mentions 0

We realize that when you make a decision to buy Mobile Device Management Software - MDM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Jamf Pro reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Jamf Pro. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Jamf Pro pricing details?

Jamf Pro Pricing Plans:

Free Trial

Jamf Pro iOS or tvOS device

$3.33/mo.

Jamf Pro Mac

$6.67/mo.

Onboarding 3-Day for Mac + iOS

$7,500

Onboarding 2-Day for Mac only

$6,000

Onboarding 4hr Remote for iOS or tvOS only

$750

Jamf Pro offers a single enterprise pricing plan which you can avail through a yearly subscription. You can also receive education and volume discounts. Here are the details of the plan:

Jamf Pro (Apple mobile device management for IT Pros)

  • $3.33/mo./iOS or tvOS device – billed annually ($39.96)
  • $6.67/mo./Mac – billed annually ($80.04)
  • Price per month based on pre-paid subscription, billed annually. 50-seat minimum for commercial; 100-seat minimum for education.
  • Subscription pricing includes hosting by Jamf; on-premises deployment is available.
  • Subscription pricing includes inventory Plug-In for SCCM and BYOD management for iOS.
  • Additional training and certification courses are available.
  • All Jamf Pro subscriptions include unlimited phone, chat and email support during business hours. Premium 24/7 support is available through Premium Support.
  • Prices are in $USD and are subject to change outside the United States.
  • Education and volume discounts are available. Please contact the vendor for details.

Onboarding

  • 3-Day for Mac + iOS – $7,500
  • 2-Day for Mac only – $6,000
  • 4hr Remote for iOS or tvOS only – $750

What integrations are available for Jamf Pro?

Jmf Pro can leverage your existing asset management tools, network access controllers, and other IT services and technologies.

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Reviewed By Louie Andre
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