NinjaRMM Review

Our score: 7.9 User satisfaction: 100%

What is NinjaRMM?

NinjaRMM is a remote management and monitoring platform that allows organizations to remotely manage IT operations from the cloud and efficiently support their clients. The platform enables users to manage and monitor the whole IT stack within a Single Pane of Glass with full automation. This reduces downtime, provides real-time results and helps address IT issues before users report them

IT compliance enforcement helps protect businesses through vigorous security scanning, regular backups and fully managed patching. The automation tools help streamline scripting for all devices, making system deployment and maintenance easier. On top of its powerful features, security-centric approach and comprehensive integration support, NinjaRMM is also easy to use  and aims to deliver a complete solution for MSPs (Managed Service Providers) and IT pros.

Overview of NinjaRMM Benefits

NinjaRMM is loaded with powerful features that allow users to efficiently manage and monitor IT operations remotely. The platform is among the very few to offer a single-pane experience and works equally well for a variety of industries and IT setups. The comprehensive monitoring and alerting system allows efficiently and effectively managing servers, workstations and virtual machines on the network infrastructure. The detailed monitoring data from the web console keeps users at the top of things and allows them to manage all assets more securely. Users can remediate using notifications, conditions and actions, while real-time alerts make their job a lot easier.

The network management agent provides the capability to monitor all routers, switches, printers, firewalls and more and leverages Traps, NetFlow, SNMP and configuration backups. The integrated wizard helps discover network devices and allows handpicking credentials needed to perform tests and identify different devices. Centralized policy can be used to manage all automation tasks, while the platform also makes it easier to customize alerting conditions, manage patches and automate maintenance tasks.

Secure remote access means users can access devices from anywhere and is tightly integrated with TeamViewer, which is considered to be a best-in-class and robust screen-sharing platform. NinjaRMM includes TeamViewer license and future updates/patches. The software provides configurable permissions for teams as well as solo IT professionals. These permissions allow configuring user access, TeamViewer settings, notification preferences and more.

Overview of NinjaRMM Features

  • Monitoring and alerting
  • Endpoints
  • Cloud engine
  • Network management agent
  • Activity monitoring
  • Conditions and notifications
  • Remediation
  • Network Management
  • Discovery wizard
  • NetFlow
  • SNMP Monitoring
  • Syslog collection
  • Automation
  • Remote access
  • TeamViewer integration
  • Background management
  • Webroot and ThreatTrack deployment
  • OS and third-party patching
  • Reporting and advanced search
  • Administration
  • User access control
  • Organization groups
  • Policy management
  • Branding

NinjaRMM Position In Our Categories

Knowing that companies have their own business-related needs, it is logical they abstain from going for a one-size-fits-all, ”best” solution. Be that as it may, it would be difficult to try to chance on such application even among sought-after software systems. The logical step to undertake is to write the numerous vital factors which demand examination including critical features, price terms, technical skill levels of the employees, company size, etc. The second step is, you must conduct the product research fully. Read these NinjaRMM evaluations and scrutinize each of the software systems in your shortlist in detail. Such detailed product investigation guarantees you avoid mismatched apps and subscribe to the system which provides all the function your business requires in sustaining growth.

Position of NinjaRMM in our main categories:

TOP 200

NinjaRMM is one of the top 200 Customer Support Software products

NinjaRMM is also listed in the following subcategories:

It is important to note that hardly any service in the IT Service Management Software category is going to be an ideal solution able to meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few NinjaRMM IT Service Management Software reviews first as certain software can dominate exclusively in a really narrow group of applications or be prepared with a very specific type of industry in mind. Others can work with an intention of being easy and intuitive and therefore lack advanced functions desired by more experienced users. You can also find services that focus on a broad group of users and offer a complex feature set, however this frequently comes at a more significant cost of such a service. Ensure you're aware of your requirements so that you pick a solution that offers exactly the features you search for.

How Much Does NinjaRMM Cost?

NinjaRMM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NinjaRMM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 47
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Service Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NinjaRMM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NinjaRMM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are NinjaRMM pricing details?

NinjaRMM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NinjaRMM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for NinjaRMM?

NinjaRMM integrates with the following business systems and applications:

  • TeamViewer
  • Splashtop
  • Webroot
  • Bitdefender
  • ThreatTrack
  • CloudBerry Lab
  • StorageCraft
  • Malwarebytes
  • ConnectWise
  • Autotask
  • RepairShopr
  • Live Virtual Help Desk
  • ITGlue
  • Warranty Master
  • Computicate

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Reviewed By Louie Andre
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