An agile tool that works anywhere from product backlogs to QA instances.

What are the best aspects of this product?

I've been utilizing JIRA for the past several years since we began Agile within our project. The great thing with JIRA is that it helps you keep track of each ticket. A ticket can either be in th form of a bug, enhancement, story, and etc... Individuals can actually function on a number of projects all at once.

What aspects are problematic or could work better?

I couldn't spot anything bad with this tool. But I did realize that it can be twice as powerful when collaborating with an analytic tool for performance stats and productivity reports for each member of the team.

What specific problems in your company were solved by this product?

We've fully adopted Agile within our project. The tool did a spectacular job in in pointing us to such direction. Its workflow functionality allows us to involve individuals in terms of phases and per need.

Are you a current user of this product?

Yes