An exceptional tool that keeps the team organized.

What are the best aspects of this product?

JIRA has been excellent in organizing and letting everyone be responsible on their own tasks. What I like most with it is being able to delegate tassk to a certain person or department. Everyone on the team can see which jobs are currently being done. It ensures accountability for everyone.

What aspects are problematic or could work better?

Jira appears to be part of the my organization's "intranet." It makes it hard to gain access to it if I happen to be away from my work network. It's not really a big deal. But it'd be nice to be able to gain entry to Jira even if I'm not at home or at work.

What specific problems in your company were solved by this product?

JIRA is one heck of an interesting software. I began using Jira sometime back. That was the time where I was working for an advertising publisher. JIRA was brought to me where I can make a work ticket and delegating tasks to certain people or teams.

Are you a current user of this product?

Yes