User review
of Jira
A Great Tool For Issue Tracking
-
by Stewart
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
JIRA provides me with a functional issue tracking platform that I can use for multiple projects. The integrations are good, as well as the custom workflows. It works well for internal and external use.
What aspects are problematic or could work better?
I wish it was free. Custom workflows are also hard to maintain.
What specific problems in your company were solved by this product?
JIRA helps us expose and track issues, which is quite useful for 3rd party developers.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
just me
PRICING & COSTS
How long is your contract with the vendor?
1 year
