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Jira REVIEW

Collaboration Software

29 user reviews
USER SATISFACTION 97%
OUR SCORE 9.3

What is Jira?

Jira is a project management software that is quite popular among many companies. With a really high score of 9.4/10 and user satisfaction at 99% it is currently one of the top 3 best project management solutions reviewed on our site. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2017. You can try out Wrike for free here. You can also compare Jira with Wrike and see which one is better for your company.

Jira is designed to help users capture, assign, and set priorities to their work. It allows you to manage the whole process of application development making sure that all things are covered, from concept to launch. Its simple, intuitive interface enables collaboration with teammates and allows you to get the job done in an effective manner.

At the moment, Jira is used by more than 51,000 customers worldwide including top brands like eBay, Spotify, Cisco, and LinkedIn. It is a leading software development app used by agile teams. Your team members can use Jira to plan, track, and release effective software. You can create user stories and issues, plan sprints, and assign tasks to your team members. Prioritize and discuss your team’s tasks in full context with visibility. Plus, Jira offers real-time, visual data reports to boost team performance.

Overview of Jira Benefits

To be qualified as one of the most powerful project management and collaboration-equipped systems of today, Jira brings on the table a multitude of unique features and functionalities. The platform can simultaneously be used for both internal and external project management, agile tracking, and software development, and has served over 40,000 international businesses during its 15 years of market excellence.

But will Jira also meet the needs of your company? Let’s check:

A number-one choice for configuration

Jira was projected as an agile system, able to meet the needs of different niches and industries. Driven by such intent, it evolved over the years into a highly customizable and feature-rich solution that uses a hybrid Scrumban approach which combines Scrum and Kanban to adapt to every user scenario. With Jira, all your workflows, states, fields, and issue types will get sensible defaults you can change upon need, or even create custom workflows and issue schemes in more specific cases. This will take much of your developers’ burden off their shoulders, and empower your project management units to maximize the potential of their idea. If you’re using Jira on demand, configuration will take even less time.

Genuinely flexible project management

It goes without saying that a system empowered for manipulation sets the grounds for proficient project management, but one still has to dig into details to understand everything Jira can do. The system deals predominantly with agile project management, adopting both a Scrum and a Kanban approach (Scrumban), and captures data and regulatory evidence at every stage of the process. A beneficial hint you will discover along the way is active engagement for your entire team, as Jira gives everyone the whole picture of the processes they’re involved in, and lets no issue falls through the cracks. As a matter of fact, team members receive instant notifications on matters that are of interest to them, and are able to communicate, share ideas, and attach important documents.

A system you can learn from

Jira collects and unites all historic data in a single, searchable hub, and provides access to it at any point of time. This way, team members will be able to perform all sorts of rend analysis and statistical investigations, and prepare constructive reports on their progress. A dozen of out-of-the-box templates will be displayed to get the job done with minimal interference, but the user won’t be obstructed from crafting his own custom summaries.

A rich toolkit for developers

While it is true that Jira is mostly appreciated for issue and bug tracking, those are far from being the only features you should know about. This system will become your developers’ favorite assets before you know it, as they will get a dedicated Jira Query Language (JQL) to create all filters and manipulations in less than no time. For instance, Jira can be connected to BitBucket and GitHub to provide backlog-to-deployment traceability, and new workflows can be created to synchronize the different practices users employ to build, test, and release their applications. The robust set of APIs will also come handy to connect Jira to third-party software, and obtain the exact data migration patterns you’ve envisioned.

Flexible deployment options

Depending on their current software infrastructure, Linux and Windows installers are offered for the OnPremise solution, but they can also opt for the hassle-free and minimum maintenance Jira OnDemand. As your preferences change, you can easily switch between the OnPremise or OnDemand packages.

Unparalleled connectivity

Extending Jira’s power and making it work in line with your business specifications will be more than easy, as developers provided you with flexible REST and Java APIs, as well as 800+ add-ons and plugins available in the Atlassian Marketplace. This makes Jira perfectly capable of blending into your software environment, and ready to run as soon as you’ve created your account.

Mobile apps

Jira is ideal for large and remote teams working on a variety of locations, as it comes with native mobile apps that keep Android and iOS users connected. The apps are just as powerful as the desktop and on premise version of the system, which means you can use them to complete all tasks and operations, and access all data available in your database.

Overview of Jira Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Awards & Quality Certificates

Jira Position In Our Categories

Position of Jira in our main categories:

5

Jira is one of the top 5 Collaboration Software products

5

Jira is one of the 5 Project Management Software products

5

Jira is one of the 5
Collaboration Software products

5

Jira is one of the 5
Project Management Software products


Jira is also listed in the following subcategories:

Category:Position:Category:Position:
Project Portfolio Management Software - PPM#3 Task Management Software#5
Visual Project Management Software#5
Category:Position:
Project Portfolio Management Software - PPM#3
Task Management Software#5
Visual Project Management Software#5

Every organization has different wants and requires an application that can be personalized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you search a software app, first be sure what you need it for. Read some Jira reviews and ask yourself do you desire basic tools or do you want sophisticated functionality? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to help your search. There are plenty of factors that you need to reflect on and these include your budget, particular business requirements, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the app that presents all that you need to boost your company efficiency and productivity.

How Much Does Jira Cost?

Jira Pricing Plans:

Jira’s pricing plans have two options, depending on deployment and further split into number of users.

Cloud (free trial for 7 days)

  • Up to 10 users – $10 monthly flat fee
  • 11 – 100 users – $7 per user/month

Self-hosted (free trial for 30 days)

  • Server – $10  one-time payment for 10 users
  • Data Center – $12,000 per year for 500 users

For self-hosted plans, price goes up as number of users increase. You can check out the calculator that Jira provides in its pricing page.

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Jira reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Jira. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

246

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

Jira User Reviews


Greg 3 months ago
Verified
user



Becky 3 months ago
Verified
user


What are Jira pricing details?

Jira Pricing Plans:

Jira’s pricing plans have two options, depending on deployment and further split into number of users.

Cloud (free trial for 7 days)

  • Up to 10 users – $10 monthly flat fee
  • 11 – 100 users – $7 per user/month

Self-hosted (free trial for 30 days)

  • Server – $10  one-time payment for 10 users
  • Data Center – $12,000 per year for 500 users

For self-hosted plans, price goes up as number of users increase. You can check out the calculator that Jira provides in its pricing page.

What integrations are available for Jira?

Jira integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for Jira
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

User reviews


User reviews in total: 29

21
6
0
0
2

Average Rating:

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The most favorable review

Lindsey

3 months ago


Pros: JIRA provided us with accurate KPIs to comply with SLAs with our customers, real time information, flexibility to adapt to our customers' requests, and the most important, we've got happy customers. The dashboard is very useful for our technical staff.

Cons: I am missing more control about some configuration options, and obviously over our data. I would suggest to provide better and more opened tools just for backup and restoration of the data.

The least favorable review

Brandon Zehm

5 months ago


Pros: I honestly can't think of any pros at this point. I've used it a handful of times, and every time I'm in the product it's confusing, overwhelming and doesn't provide a way to simply track tasks or sprints.

Cons: The todo functionality is so confusing that I have yet to even figure out how to mark a task as "complete". How could they get something that simple wrong?

Published 3 months ago
Verified
user
JIRA provided us with accurate KPIs to comply with SLAs with our customers, real time information, flexibility to adapt to our customers' requests, and the most...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It is what you need if you are managing any project. It has everything you need from the tracking functionality to how well you can integrate with other tools that offer...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It helps us from the time we decide to plan for an upcoming project to when we execute it. With Jira we are able to get all the requirements of the project and put them...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I am able to manage multiple projects thanks to Jira. It has a reliable platform through which you can track tickets as they come and assign them to individuals within a...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
JIRA helps us be organized and keep everyone responsible for their own work It can send tasks to a department or specific individual and the entire team then can see what...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
From a single user interface, we are able to perform a number of tasks, including project communications, issue tracking, and task tracking, assignment and management. It...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
It's very easy to use and it allows us to do our jobs better. It was very easy...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
JIRA hass all the modern tools and features I need to help me manage my projects. The OnDemand functionality is quite helpful too as it ensures that I have full...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
JIRA is a user-friendly and robust software that is perfect for managing agile projects. I have no problems maintaining full backlogs from sprint to sprint. Taking user...



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