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$10

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JIRA REVIEW

Collaboration Software

27 user reviews
USER SATISFACTION 99%
OUR SCORE 9.4

What is JIRA?

JIRA is a project management software that is quite popular among many companies. With a really high score of 9.4/10 and user satisfaction at 99% it is currently one of the top 3 best project management solutions reviewed on our site. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare JIRA with Wrike and see which one is better for your company.

JIRA is designed to help users capture, assign, and set priorities to their work. It allows you to manage the whole process of application development making sure that all things are covered, from concept to launch. Its simple, intuitive interface enables collaboration with teammates and allows you to get the job done in an effective manner.

At the moment, JIRA is used by more than 51,000 customers worldwide including top brands like eBay, Spotify, Cisco, and LinkedIn. It is a leading software development app used by agile teams. Your team members can use JIRA to plan, track, and release effective software. You can create user stories and issues, plan sprints, and assign tasks to your team members. Prioritize and discuss your team’s tasks in full context with visibility. Plus, JIRA offers real-time, visual data reports to boost team performance.

Overview of JIRA Benefits

To be qualified as one of the most powerful project management and collaboration-equipped systems of today, JIRA brings on the table a multitude of unique features and functionalities. The platform can simultaneously be used for both internal and external project management, agile tracking, and software development, and has served over 40,000 international businesses during its 15 years of market excellence.

But will JIRA also meet the needs of your company? Let’s check:

A number-one choice for configuration

JIRA was projected as an agile system, able to meet the needs of different niches and industries. Driven by such intent, it evolved over the years into a highly customizable and feature-rich solution that uses a hybrid Scrumban approach which combines Scrum and Kanban to adapt to every user scenario. With JIRA, all your workflows, states, fields, and issue types will get sensible defaults you can change upon need, or even create custom workflows and issue schemes in more specific cases. This will take much of your developers’ burden off their shoulders, and empower your project management units to maximize the potential of their idea. If you’re using JIRA on demand, configuration will take even less time.

Genuinely flexible project management

It goes without saying that a system empowered for manipulation sets the grounds for proficient project management, but one still has to dig into details to understand everything JIRA can do. The system deals predominantly with agile project management, adopting both a Scrum and a Kanban approach (Scrumban), and captures data and regulatory evidence at every stage of the process. A beneficial hint you will discover along the way is active engagement for your entire team, as JIRA gives everyone the whole picture of the processes they’re involved in, and lets no issue falls through the cracks. As a matter of fact, team members receive instant notifications on matters that are of interest to them, and are able to communicate, share ideas, and attach important documents.

A system you can learn from

JIRA collects and unites all historic data in a single, searchable hub, and provides access to it at any point of time. This way, team members will be able to perform all sorts of rend analysis and statistical investigations, and prepare constructive reports on their progress. A dozen of out-of-the-box templates will be displayed to get the job done with minimal interference, but the user won’t be obstructed from crafting his own custom summaries.

A rich toolkit for developers

While it is true that JIRA is mostly appreciated for issue and bug tracking, those are far from being the only features you should know about. This system will become your developers’ favorite assets before you know it, as they will get a dedicated JIRA Query Language (JQL) to create all filters and manipulations in less than no time. For instance, JIRA can be connected to BitBucket and GitHub to provide backlog-to-deployment traceability, and new workflows can be created to synchronize the different practices users employ to build, test, and release their applications. The robust set of APIs will also come handy to connect JIRA to third-party software, and obtain the exact data migration patterns you’ve envisioned.

Flexible deployment options

Depending on their current software infrastructure, Linux and Windows installers are offered for the OnPremise solution, but they can also opt for the hassle-free and minimum maintenance JIRA OnDemand. As your preferences change, you can easily switch between the OnPremise or OnDemand packages.

Unparalleled connectivity

Extending JIRA’s power and making it work in line with your business specifications will be more than easy, as developers provided you with flexible REST and Java APIs, as well as 800+ add-ons and plugins available in the Atlassian Marketplace. This makes JIRA perfectly capable of blending into your software environment, and ready to run as soon as you’ve created your account.

Mobile apps

JIRA is ideal for large and remote teams working on a variety of locations, as it comes with native mobile apps that keep Android and iOS users connected. The apps are just as powerful as the desktop and on premise version of the system, which means you can use them to complete all tasks and operations, and access all data available in your database.

Overview of JIRA Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Awards & Quality Certificates

JIRA Position In Our Categories

Position of JIRA in our main categories:

10

JIRA is one of the top 10 Collaboration Software products

10

JIRA is one of the top 10 Project Management Software products

10

JIRA is one of the top 10
Collaboration Software products

10

JIRA is one of the top 10
Project Management Software products


JIRA is also listed in the following subcategories:

Category:Position:Category:Position:
Project Portfolio Management Software - PPM#4 Task Management Software#6
Visual Project Management Software#5
Category:Position:
Project Portfolio Management Software - PPM#4
Task Management Software#6
Visual Project Management Software#5

There are popular and widely used applications in each software category. But are they automatically the best fit for your company’s special needs? A trendy software application may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few JIRA reviews and consider the factors that you want in the software such as the fees, main features, available integrations etc. Then, shortlist a few systems that fit your needs. Check out the free trials of these products, read online opinions, get clarifications from the seller, and do your homework meticulously. This profound research is sure to aid you find the finest software solution for your organization’s specific wants.

How Much Does JIRA Cost?

JIRA Pricing Plans:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JIRA reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JIRA. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

249

NEGATIVE SOCIAL MENTIONS

7

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

JIRA User Reviews

What are JIRA pricing details?

JIRA Pricing Plans:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

What integrations are available for JIRA?

JIRA integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for JIRA
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

User reviews


User reviews in total: 27

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6
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Average Rating:

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The most favorable review

Gloria

1 month ago


Pros:
I love the fact that it is an open source software. Whenever we feel like introducing some changes, we can easily go and make some tweaks. What I really love about JIRA is the All Digital Epics board feature. It enables me to build my own columns and move projects with the drag and drop functionality.

Cons:
There are times when JIRA itself has bugs in its system, which is ironic. Performance is not responsive in such instances but not a deal breaker.

The least favorable review

Tyler

2 months ago


Pros:
By its Integration inside JIRA, we are able to manage the ITIL conception (project management) and operations phases inside the same tool. It's easy to set up for getting a smart Customer Portal for our users as well as getting a knowledge base inside Confluence.

Cons:
Many features are missing. Though some of these features are supported by external plugins, it is more difficult to follow and manage.

Published 1 month ago
Verified
user
I love the fact that it is an open source software. Whenever we feel like introducing some changes, we can easily go and make some tweaks. What I really love about JIRA...



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Published 2 months ago
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user
The layout is what you would expect in a great tool such as Jira. It helps you to get a view of what to expect and I can tell you that it is does not disappoint. It...



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Published 2 months ago
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user
It's very easy to use and it allows us to do our jobs better. It was very easy...



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Published 2 months ago
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user
It is what you need if you are managing any project. It has everything you need from the tracking functionality to how well you can integrate with other tools that offer...



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Published 2 months ago
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user
By its Integration inside JIRA, we are able to manage the ITIL conception (project management) and operations phases inside the same tool. It's easy to set up for getting...



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Published 2 months ago
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user
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage...



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Published 2 months ago
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user
I am able to manage multiple projects thanks to Jira. It has a reliable platform through which you can track tickets as they come and assign them to individuals within a...



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Published 2 months ago
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user
Initially an isssue tracker, I love how JIRA grew to become an even greater and more useful platform. The software might be complicated to learn at first but once you get...



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Published 3 months ago
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user
JIRA excels in so many ways. It gives us with a centralized platform from where we can manage everything, including tasks, issues, bugs, stories, etc. The integration...



1 person thinks this review is helpful

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Published 3 months ago
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user
JIRA provides me with a functional issue tracking...



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