Price

$10

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JIRA REVIEW

Collaboration Software

13 user reviews
USER SATISFACTION 99%
OUR SCORE 9.4

What is JIRA?

JIRA is a project management software that is quite popular among many companies. With a really high score of 9.4/10 and user satisfaction at 99% it is currently one of the top 3 best project management solutions reviewed on our site. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare JIRA with Wrike and see which one is better for your company.

JIRA is designed to help users capture, assign, and set priorities to their work. It allows you to manage the whole process of application development making sure that all things are covered, from concept to launch. Its simple, intuitive interface enables collaboration with teammates and allows you to get the job done in an effective manner.

JIRA is used by more than 51,000 customers worldwide including top brands like eBay, Spotify, Cisco, and LinkedIn. It is a leading software development app used by agile teams. Your team members can use JIRA to plan, track, and release effective software. You can create user stories and issues, plan sprints, and assign tasks to your team members. Prioritize and discuss your team’s tasks in full context with visibility. Plus, JIRA offers real-time, visual data reports to boost team performance.

Overview of JIRA Benefits

JIRA is one of market’s leading project management apps, and there are many advantages to consider about it. Here are some of them:

Instant Setup

The cloud-hosted version of JIRA is painless to set up, and even easier to maintain as there are no manual updates or expensive extensions. All relevant add-ons and integrations are already bundled in the basic version, and collaboration is distributed among the users you’ve included in the system.

Outstanding on premise product

If you choose to deploy JIRA on premise, and to host it on your local device, you will have even more customization possibilities in hands to make the system work in a business-specific manner. You pay only once, and get a perpetual license that lasts for as much as you’ve agreed with the company. With on-premise deployment, you will have even more add-ons available on the Atlassian Marketplace to expand its functionality, and gain complete application control that is not available in the cloud-hosted version.

Agile at Scale

Kanban and Scrum deliver value iteratively and boost project success. JIRA and JIRA Agile help to scale Agile across your company. JIRA also easily integrates with GitHub to connect issues to commits.

Advanced Workflow Engine

JIRA’s sophisticated workflow engine helps you to easily create the process that fits your team.

Refined User Experience

The software offers a quick and intuitive web interface with fast keyboard shortcuts to help you easily create and work through issues.

Flexible Dashboards

With JIRA’s dashboards you can create a personalized view. You can share the dashboards to monitor team wallboards, create custom reports, and track project status.

Robust Reporting and Searching

You can use JIRA’s Query Language (JQL) with simple autocomplete to develop advanced queries.

Deployment Options

Simple Linux and Windows installers are offered for the OnPremise solution, or you can opt for the hassle-free JIRA OnDemand. You can easily switch between OnPremise or OnDemand as your company grows.

Smooth Integrations

Extend JIRA’s power with flexible REST and Java APIs, plus over 800 add-ons and plugins in the Atlassian Marketplace. Smooth integrations allow you to connect with the tools and applications you already use.

Overview of JIRA Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Awards & Quality Certificates

JIRA Position In Our Categories

Position of JIRA in our main categories:

5

JIRA is one of the top 5 Collaboration Software products

5

JIRA is one of the top 5 Project Management Software products

5

JIRA is one of the top 5
Collaboration Software products

5

JIRA is one of the top 5
Project Management Software products


JIRA is also listed in the following subcategories:

Category:Position:Category:Position:
Project Portfolio Management (PPM) Software#3 Task Management Software#5
Visual Project Management Software#4

Organizations have unqiue needs and requirements and no software application can be perfect in such a situation. It is futile to try to find a perfect off-the-shelf software app that meets all your business needs. The intelligent thing to do would be to adapt the solution for your unique wants, employee skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your research, investigate each short-listed platform in detail, read a few JIRA reviews, speak to the seller for clarifications, and finally choose the app that provides what you need.

How Much Does JIRA Cost?

JIRA Pricing Plans For Enterprises & Small Business:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JIRA reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JIRA. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

249

NEGATIVE SOCIAL MENTIONS

7

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are JIRA pricing details?

JIRA Pricing Plans:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

What integrations are available for JIRA?

JIRA integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for JIRA
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

User reviews


13 Reviews

10
3
0
0
0

Average Rating

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The most favorable review

Leah


Pros:
It is a reliable tool when you want to manage your entire project on the go. Whether you want to keep track of the tickets or know which task is assigned to who in the team or attach files on the project, you can do this without much hustle. It helps you to become a better project manner by helping you rank the requirements of the clients in terms of priority before you can begin the project. From there, you can put those requirements in the development life cycle and track them from there. It makes the difficult things in a project look simple. Ticketing is made simple with this tool to help you communicate on issues, bugs and tasks with your team members and assign that task or bug to the most available or able team member.

Cons:
It has a few drawbacks which you should look out for. Although reliable when it comes to tracking, it has a learning curve which you have to go through before you get the hang of things. However, once you hack how this tool works, you will have a smooth transition moving forward. The main problem comes in figuring out the workflow. When you want to configure the workflow, it will prove to be a tough hill to climb. With such hurdles, you have to give yourself a bit of time to learn the basics of the product before you can use it to manage and track your projects. On top of that, the user interface is not that friendly and thus you have to deal with this at first.

The least favorable review

Catherine


Pros:
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage users.There's also the ability to turn key Web portal and email integration and Time Sheet capability via Tempo.

Cons:
There are a few basic Service Desk functions that are not available in JIRA such as easy ways to create varying service levels for classes of users, ability to assign tasks to roles rather than individuals, direct access to data for detailed reporting. Also, sometimes serious issues are not handled in a reasonable time frame.


Leah

Verified
user
It is a reliable tool when you want to manage your entire project on the go. Whether you want to keep track of the tickets or know which task is assigned to who in the...

Annie

Verified
user
It has made our work easier as we can build software for our clients and have them review them in real time. During the review process they can communicate with us on...

Carl

Verified
user
The layout is what you would expect in a great tool such as Jira. It helps you to get a view of what to expect and I can tell you that it is does not disappoint. It...

Greg

Verified
user
It is what you need if you are managing any project. It has everything you need from the tracking functionality to how well you can integrate with other tools that offer...

Jody

Verified
user
It has come to change how we do thing when it comes to communicating. Instead of using emails to communicate, our team can track tickets using this tool. Jira has come of...

Cesar

Verified
user
JIRA has a Simple, elegant interface that has a quick learning curve. It has this powerful workflow engine that allows for heavy customization, automation, integration...

Catherine

Verified
user
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage...

Lindsey

Verified
user
JIRA provided us with accurate KPIs to comply with SLAs with our customers, real time information, flexibility to adapt to our customers' requests, and the most...

Tyler

Verified
user
By its Integration inside JIRA, we are able to manage the ITIL conception (project management) and operations phases inside the same tool. It's easy to set up for getting...

John

Verified
user
It's very easy to use and it allows us to do our jobs better. It was very easy to set up allowing us to not have to worry about having to deal with any issues.

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