Price

$10

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JIRA REVIEW

Collaboration Software

8 user reviews
USER SATISFACTION 99%
OUR SCORE 9.4

What is JIRA?

JIRA is a project management software that is quite popular among many companies. With a really high score of 9.4/10 and user satisfaction at 99% it is currently one of the top 3 best project management solutions reviewed on our site. The first place in this category is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare JIRA with Wrike and see which one is better for your company.

JIRA is designed to help users capture, assign, and set priorities to their work. It allows you to manage the whole process of application development making sure that all things are covered, from concept to launch. Its simple, intuitive interface enables collaboration with teammates and allows you to get the job done in an effective manner.

JIRA is used by more than 51,000 customers worldwide including top brands like eBay, Spotify, Cisco, and LinkedIn. It is a leading software development app used by agile teams. Your team members can use JIRA to plan, track, and release effective software. You can create user stories and issues, plan sprints, and assign tasks to your team members. Prioritize and discuss your team’s tasks in full context with visibility. Plus, JIRA offers real-time, visual data reports to boost team performance.

Overview of JIRA Benefits

JIRA is one of market’s leading project management apps, and there are many advantages to consider about it. Here are some of them:

Instant Setup

The cloud-hosted version of JIRA is painless to set up, and even easier to maintain as there are no manual updates or expensive extensions. All relevant add-ons and integrations are already bundled in the basic version, and collaboration is distributed among the users you’ve included in the system.

Outstanding on premise product

If you choose to deploy JIRA on premise, and to host it on your local device, you will have even more customization possibilities in hands to make the system work in a business-specific manner. You pay only once, and get a perpetual license that lasts for as much as you’ve agreed with the company. With on-premise deployment, you will have even more add-ons available on the Atlassian Marketplace to expand its functionality, and gain complete application control that is not available in the cloud-hosted version.

Agile at Scale

Kanban and Scrum deliver value iteratively and boost project success. JIRA and JIRA Agile help to scale Agile across your company. JIRA also easily integrates with GitHub to connect issues to commits.

Advanced Workflow Engine

JIRA’s sophisticated workflow engine helps you to easily create the process that fits your team.

Refined User Experience

The software offers a quick and intuitive web interface with fast keyboard shortcuts to help you easily create and work through issues.

Flexible Dashboards

With JIRA’s dashboards you can create a personalized view. You can share the dashboards to monitor team wallboards, create custom reports, and track project status.

Robust Reporting and Searching

You can use JIRA’s Query Language (JQL) with simple autocomplete to develop advanced queries.

Deployment Options

Simple Linux and Windows installers are offered for the OnPremise solution, or you can opt for the hassle-free JIRA OnDemand. You can easily switch between OnPremise or OnDemand as your company grows.

Smooth Integrations

Extend JIRA’s power with flexible REST and Java APIs, plus over 800 add-ons and plugins in the Atlassian Marketplace. Smooth integrations allow you to connect with the tools and applications you already use.

Overview of JIRA Features

  • Polished user experience
  • Powerful and customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Powerful search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud
  • Available for download

Awards & Quality Certificates

JIRA Position In Our Categories

Position of JIRA in our main categories:

5

JIRA is one of the top 5 Collaboration Software products

5

JIRA is one of the top 5 Project Management Software products

5

JIRA is one of the top 5
Collaboration Software products

5

JIRA is one of the top 5
Project Management Software products


JIRA is also listed in the following subcategories:

Category:Position:Category:Position:
Project Portfolio Management (PPM) Software#3 Task Management Software#5
Visual Project Management Software#4

Organizations have unqiue needs and requirements and no software application can be perfect in such a situation. It is futile to try to find a perfect off-the-shelf software app that meets all your business needs. The intelligent thing to do would be to adapt the solution for your unique wants, employee skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your research, investigate each short-listed platform in detail, read a few JIRA reviews, speak to the seller for clarifications, and finally choose the app that provides what you need.

How Much Does JIRA Cost?

JIRA Pricing Plans For Enterprises & Small Business:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JIRA reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JIRA. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

249

NEGATIVE SOCIAL MENTIONS

7

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are JIRA pricing details?

JIRA Pricing Plans:

JIRA’s SMB and enterprise pricing plans depend on the number of users you wish to involve. Basically, the options you have are to purchase JIRA for a small team (up to 10 users), or to choose some of the available options for growing teams. Here are the details:

  • Up to 10 users – $10/monht
  • For 15 users – $75/month
  • For 25 users – $150/month
  • For 50 users – $300/month
  • For 100 users – $450/month
  • For 500 users – $750/month
  • For 2000 users – $1500/month

There is also an option to deploy JIRA on your own server for a one-time payment.

What integrations are available for JIRA?

JIRA integrates with the following business systems and applications:

  • Salesforce
  • Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for JIRA
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

User reviews


8 Reviews

5
3
0
0
0

Average Rating

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The most favorable review

Cesar


Pros:
JIRA has a Simple, elegant interface that has a quick learning curve. It has this powerful workflow engine that allows for heavy customization, automation, integration with .NET tooling, easy and powerful reporting tools, and that there is no charge for users.

Cons:
Administration can be cumbersome because of how advanced and customizable the system is. There are also a lot of plugins are not available on the Cloud Instance. Automation triggers don't seem to always work as expected.

The least favorable review

Catherine


Pros:
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage users.There's also the ability to turn key Web portal and email integration and Time Sheet capability via Tempo.

Cons:
There are a few basic Service Desk functions that are not available in JIRA such as easy ways to create varying service levels for classes of users, ability to assign tasks to roles rather than individuals, direct access to data for detailed reporting. Also, sometimes serious issues are not handled in a reasonable time frame.


Cesar

Verified
user
JIRA has a Simple, elegant interface that has a quick learning curve. It has this powerful workflow engine that allows for heavy customization, automation, integration...

Catherine

Verified
user
JIRA is easily customizable as we were able to quickly add fields to provide value for our Service Desk. It's very easy to configure and modify SLA's, enroll and manage...

Lindsey

Verified
user
JIRA provided us with accurate KPIs to comply with SLAs with our customers, real time information, flexibility to adapt to our customers' requests, and the most...

Tyler

Verified
user
By its Integration inside JIRA, we are able to manage the ITIL conception (project management) and operations phases inside the same tool. It's easy to set up for getting...

John

Verified
user
It's very easy to use and it allows us to do our jobs better. It was very easy to set up allowing us to not have to worry about having to deal with any issues.

Monique

Verified
user
JIRA helps us be organized and keep everyone responsible for their own work It can send tasks to a department or specific individual and the entire team then can see what...

Roberta

Verified
user
JIRA lets you create portals for your customers who have issues or suggestions to raise and is easy to configure as well. Our customers become familiar with the portal...

Anonymous Reviewer - Financial Services

Verified
user
Atlassian JIRA flaunts a very robust set of permission settings so that we can build work teams with the specified access levels to control, the degree of information...

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