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User review of Jira

Easy to configure and very versatile!

- by Tammy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Initially an isssue tracker, I love how JIRA grew to become an even greater and more useful platform. The software might be complicated to learn at first but once you get the gist of it, it is very powerful. We now use JIRA to manage our projects' lifecycles. Also, we can easily extend the features of the platform using apps from the marketplace.

What aspects are problematic or could work better?

Setting up individual permissions is a lot of work. It used to be easy with the bulk assignments feature but they decided to change it

What specific problems in your company were solved by this product?

JIRA makes it easy for us to stay on top of our project lifecycle and a number of the support processes, such as project planning, Scrum, Kanban, etc.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.