It is well documented

What are the best aspects of this product?

It is what you need if you are managing any project. It has everything you need from the tracking functionality to how well you can integrate with other tools that offer similar functions. It is able to work hand in hand with applications that are related to development. This form of integration means that you have a complete tool for tracking and managing your projects. Whatever feature is missing, you can find a third party application that offers such feature and integrate it with Jira. It is also well documented which means you will be able to know how it works without the need to train.

What aspects are problematic or could work better?

It only works when you are connected to the internet. This can be an issue especially where there is no internet connection. You need to be able to check the progress and status of your projects regardless of where you are or whether you are connected to the internet or not. At the moment, this tool does not offer such luxury to users or project managers. It would be better if there was a way to view your projects without having to connect to the internet. All in all, it is a top project management and tracking tool in the market.

What specific problems in your company were solved by this product?

Managing a project team and the project itself is not easy. You have to be on top of tings if you want the project to be successful. Jira has come in handy to help me with this. I am able to track and manage what the team is doing and how each member of the team is doing on the tasks they have been assigned. In short, you have control of how each team member is dong on the project and how issues are being handled as you move forward. The fact that it can integrate with other developmental tools makes it easy to manage projects at any level. This has come to solve many issues on my part.

Are you a current user of this product?

Yes