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User review of Jira

No other Agile tool stands out

- by Veronica

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The permission settings gives us total with regards to who has access to certain information, features and functionalities, enabling us to create workgroups and easily define the roles of each member. The customization is also a highlight. Everything can be configured. On top of that, the system offers a wide selection of pre-installed tools or downloadable add ons.

What aspects are problematic or could work better?

Customization is not as easy as advertised. It takes a lot of effort for the customizations to work. Data visualization is lacking too.

What specific problems in your company were solved by this product?

We use JIRA for task management and bug tracking.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.