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User review of Jira

One Platform To Manage Projects, Issues, and Bugs

- by Rachel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

JIRA excels in so many ways. It gives us with a centralized platform from where we can manage everything, including tasks, issues, bugs, stories, etc. The integration with BitBucket is also worth noting. The plugins and the very helpful community is a plus too.

What aspects are problematic or could work better?

JIRA doesn't have an attractive interface. It looks like it was created decades ago.

What specific problems in your company were solved by this product?

JIRA gives us the visibility and reporting capabilities that allow us to show and help our IT team get what we are working on.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.