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User review of Jira

Product is too complex

- by Brandon Zehm

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

I honestly can't think of any pros at this point. I've used it a handful of times, and every time I'm in the product it's confusing, overwhelming and doesn't provide a way to simply track tasks or sprints.

What aspects are problematic or could work better?

The todo functionality is so confusing that I have yet to even figure out how to mark a task as "complete". How could they get something that simple wrong?

What features/services would you like to see in future versions of this product?

Remove half the features and simplify the product!

What specific problems in your company were solved by this product?

I guess some teams are able to manage their sprints with it, but so far I can't see how it would be helpful with all the complexity it has.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

FEATURE DETAILS

Productivity Tools

Task Management
1
very poor