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User review of Jira

Reliable for project management

- by Becky

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I am able to manage multiple projects thanks to Jira. It has a reliable platform through which you can track tickets as they come and assign them to individuals within a team. Jira makes your projects look attractive in terms of execution. You are able to stay on track with where each of the development cycle is heading and which tickets are being taken care of. Previously, I utilized Jira in managing a digital creative team. However, it can also be used for software development projects to help manage tasks, teams and issues or bugs that come up during the process. It helps automate the complex tasks in a project thereby making it easy for you to manage multiple projects without much hustle.

What aspects are problematic or could work better?

Although it is mobile compatible, it does not offer similar user experience as when you are using it on your PC. Since I travel a lot, I am always on the move and thus whenever I need to check in on a project or interact with a ticket, it is difficult to do so with ease. It would be nice if the developers of this tool could include a robust mobile version of the product to help users receive the same experience as of when they are using it on their PCs. This would help me to manage and track tasks and bugs while still on the move and thus efficient.

What specific problems in your company were solved by this product?

It has contributed to the growth of our business. I work in a software development company and developing applications is what we do for our clients. When it comes to managing a project through its development life cycle, Jira comes into play to help us develop better applications. Also we are able to do all this within a short period and thus develop more applications for our customers. It is essential to keep track of the requirements of our customers and implement them during the life cycle of the project. We have been able to do this, thanks to Jira and thus live up to the expectations of our clients.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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