What are the best aspects of this product?
I am able to manage multiple projects thanks to Jira. It has a reliable platform through which you can track tickets as they come and assign them to individuals within a team. Jira makes your projects look attractive in terms of execution. You are able to stay on track with where each of the development cycle is heading and which tickets are being taken care of. Previously, I utilized Jira in managing a digital creative team. However, it can also be used for software development projects to help manage tasks, teams and issues or bugs that come up during the process. It helps automate the complex tasks in a project thereby making it easy for you to manage multiple projects without much hustle.
What aspects are problematic or could work better?
Although it is mobile compatible, it does not offer similar user experience as when you are using it on your PC. Since I travel a lot, I am always on the move and thus whenever I need to check in on a project or interact with a ticket, it is difficult to do so with ease. It would be nice if the developers of this tool could include a robust mobile version of the product to help users receive the same experience as of when they are using it on their PCs. This would help me to manage and track tasks and bugs while still on the move and thus efficient.
What specific problems in your company were solved by this product?
It has contributed to the growth of our business. I work in a software development company and developing applications is what we do for our clients. When it comes to managing a project through its development life cycle, Jira comes into play to help us develop better applications. Also we are able to do all this within a short period and thus develop more applications for our customers. It is essential to keep track of the requirements of our customers and implement them during the life cycle of the project. We have been able to do this, thanks to Jira and thus live up to the expectations of our clients.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?