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User review of Jira

The Authority In Bug and Issue Tracking Systems

- by Leticia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

JIRA provides us with a reliable, user-friendly and robust project management that makes issue and bug tracking a lot easier. I also love its fully functional features like notification, search, and reporting among others.

What aspects are problematic or could work better?

There are certain aspects where JIRA don't shine, specifically how it doesn't allow you to work with tasks as compared to a tool like Microsoft project.

What specific problems in your company were solved by this product?

We use JIRA to manage project lifecycles. We are able to perform tasks such as configure security and set up access for our clients.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.