Amazingly Perceptive and Seamless Functioning

What are the best aspects of this product?

The Jitbit platform has stellar speed and efficiency, which boosts the productivity of our support staff. It helps us prioritize tickets depending on urgency, as well as the decreasing focus which repetitive tasks demand. Not to mention its terrific simple but perceptive interface too.

What aspects are problematic or could work better?

Add better customization controls, and this platform would surely do great.

What specific problems in your company were solved by this product?

Ticketing and repetitive task automation have drastically boosted our company’s customer care. Besides, it allows easy monitoring of our support team’s performance through metrics in reports.

Are you a current user of this product?

No