JivoChat conversations

What are the best aspects of this product?

We love that we're always connected to our customers anywhere and anytime, thanks to JivoChat. It helps us provide fast and excellent live chats using a modern interface that is user-friendly.

What aspects are problematic or could work better?

JivoChat gives us what we need for a great price, good support and in multiple languages, so we really haven't encountered any issues.

What specific problems in your company were solved by this product?

Fast and reliable live chats with customers that go to our site for inquiries and other concerns. We're also able to communicate using Facebook Messenger because it's integrated on the platform and so we can track conversations there too. The mobile app is a big plus so we're able to respond at any point of the day and even send an autoreply with answers to FAQs.

Are you a current user of this product?

Yes