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User review of Join.me

Amazing tool for virtual marketing

- by Clinton

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like the following points about Join.me: Clients don’t have to install anything to view presentations, the pricing is affordable, audio bridge is included, great set of features, excellent storage for recordings, there is very little lag and video/transitions and mouse tracking work more efficiently compared to other solutions. Finally, the 24/7 support is amazing as they were able to resolve an issue I had in the middle of the night.

What aspects are problematic or could work better?

Admin user interface is poor for the Enterprise package. It was not part of the free trial so we had no inkling about it and only found about it when we subscribed to a paid package. The vendor has promised to improve the admin UI soon. To be fair, once you start using the system there is no need to access the Admin feature.

What specific problems in your company were solved by this product?

Our company is global and we conduct virtual presentations for clients in foreign countries. Previously, we were using Intercall and WebEx, but they charged very high audio rates and we were paying dollars per minute per user. This added up to a lot for global presentations with numerous attendees. Join.me is more affordable for our needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.