Buggy Features, Terrible Support

What are the best aspects of this product?

This form builder appeared promising at first, as we were going to use it as an application form for our company. We had bought the one-year paid subscription.

A critical issue was to get the form translated into different languages to assist our applicants. After we translated the whole form, which took multiple hours, the form was working fine and translations were working fine too.

What aspects are problematic or could work better?

However, after some testing, we realized the translations had suddenly disappeared for no reason, and most importantly, despite trying to restore the form to a previous version, we couldn't retrieve the translations.

We contacted support (which is only possible via a Q&A forum, no email or phone line available) who told us the problem would be passed to the developers and be looked at. Needless to say, after multiple messages from our side and after a month's time, no one reached out from the developers and solved our issue.

As a result, we requested a full refund and will never use the service again. This got us many weeks back of our schedule in the HR Department of our company, and honestly it's a service we would never recommend to anyone.

Are you a current user of this product?

Yes