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JotForm REVIEW

CRM Software

19 user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is JotForm?

JotForm is one of the leading creative online form builders known by its intuitiveness and ease of use. The company is now preparing to launch a new, fully featured form builder (4.0) users can activate on all devices (including tablets and smartphones) and which will be even sleeker and more powerful than the one we’re used to.

Traditionally, JotForm helps design creative and personalized forms for all purposes, and does so with a simple drag-and-drop mechanism. The best part of the process is that changes are synced upon completion, and can therefore be retrieved in cases of sudden internet loss and work can be finished offline. The competitive edge of the builder is robust collaboration, as forms can be built in groups by an unlimited number of collaborators.

JotForm 4.0 is expected to be even more professional, as it is the first fully-functional mobile builder of its kind. 4.0 won’t impose any device type or location limitations, and will make common fields, payments, and widgets even easier to access. With its handy offline capabilities, you will find it easy to polish, complete, and post forms regardless of where you are.

Overview of JotForm Benefits

How exactly will JotForm 4.0 facilitate form building? To start with, it will allow you to work on the device you prefer, and won’t compromise functionality because of changing locations. Your niche or industry won’t matter, because JotForm 4.0 offers enough personalization & branding tools to make forms work for all companies and sole proprietors. You will also appreciate the elegant looks, and immediate publishing button located right above the editor.

Just as it used to function on conventional devices, JotForm will collate all widgets, custom forms, and payments in one bar, and display them on the left screen side where they are easy to see and access. The same as before, users can drag-and-drop elements on the screen, and save time. Data import/export is also made simpler, as JotForm now integrates with more than 100 third-party services.

Where the new version of this system shines the most is definitely collaboration, as users can now connect in real time, and work simultaneously to maximize the potential of their form, and bring all cool ideas on the table. As usual, edits are saved automatically on the way, which means you don’t have to worry whether the good work you’ve done will be corrupted by someone else’s suggestions. All form versions are stored consequently, and you get to choose the best one in the end.

What makes JotForm even more attractive is its flexible pricing scheme: companies interested to submit more forms and receive more payments can choose one of the three reasonably priced packages, while individuals are invited to try the free package intended for 100 monthly submissions.

Overview of JotForm Features

  • Ease of use
  • Online Form Designer
  • Drag-and-Drop Customization
  • Editable, pre-made Templates and Themes
  • Image/Logo Upload
  • Automated Storage and Organization of Submissions
  • Branding
  • Online/Offline Collaboration
  • Reporting
  • Synced Changes on the go
  • More than 1000 Integrations
  • Payments
  • Widgets
  • Group Editing

What Problems Will JotForm Solve?

Scenario  #1

Every company and business needs online forms. Whether you need to collect orders and payments online, register guests for an event, collect contact information and messaging online, survey customers, sign people up for your email newsletter, collect applications – JotForm can help you create forms and collect information.

Scenario #2

If you want to build forms on the go, such as during your train ride home after work, you can make online forms and check up on your submissions on your mobile phone.

Scenario #3

If your company is planning a major event, you can collaborate with your co-workers on making online forms including event registration forms.

Awards & Quality Certificates

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JotForm Position In Our Categories

Position of JotForm in our main categories:

50

JotForm is one of the top 50 CRM Softwareproducts

50

JotForm is one of the 50
CRM Software products

3

JotForm is one of the 3
Forms Automation Software products


If you are interested in JotForm it may also be sensible to check out other subcategories of Best CRM Software collected in our database of SaaS software reviews.Customer Service Software, Social CRM Software, Feedback & Reviews Management Software

It is crucial to keep in mind that almost no software in the CRM Software category will be an ideal solution able to fulfill all the requirements of all business types, sizes and industries. It may be a good idea to read a few JotForm reviews first as some software might perform well exclusively in a really narrow set of applications or be designed with a really specific type of industry in mind. Others might function with an intention of being easy and intuitive and as a result lack complex elements desired by more experienced users. You can also find software that support a wide group of users and provide a powerful feature toolbox, but this in most cases comes at a more significant price of such a software. Be certain that you're aware of your requirements so that you choose a service that has specifically the functionalities you search for.

How Much Does JotForm Cost?

JotForm Pricing Plans:
Free trial
Starter
Free
Bronze
$19/month
Silver
$39/month
Gold
$99/month

JotForm offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – Free

  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports and Fields

Bronze – $19/month

  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Silver – $39/month

  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Gold – $99/month

  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and JotForm reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with JotForm. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

39

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • TICKETS

JotForm User Reviews

Ann Smith

1 week ago
Verified
user


SBFCWC Intake

2 months ago
Verified
user


Mike Sands

3 months ago
Verified
user


Anonymous Reviewer

4 months ago
Verified
user


What are JotForm pricing details?

JotForm Pricing Plans:
Free trial
Starter
Free
Bronze
$19/month
Silver
$39/month
Gold
$99/month

JotForm offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – Free

  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports and Fields

Bronze – $19/month

  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Silver – $39/month

  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Gold – $99/month

  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

What integrations are available for JotForm?

JotForm integrates with more than 100 business systems and applications. Here are some of them:

  • Dropbox
  • Salesforce
  • PayPal
  • Stripe
  • Square
  • Freshbooks
  • Google Drive
  • WebHooks
  • Zoho CRM
  • Authorize.Net
  • AWeber
  • Egnyte

User reviews


User reviews in total: 19

11
6
0
1
1

Average Rating:

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The most favorable review

Asia Ware

3 months ago


Pros: Ease of use, everything flows great and effieciently.

Cons: I find there are no issues with the software other than being able to save progress right on the form itself.

The least favorable review

Anonymous Reviewer

1 year ago


Pros: Easy to use, great features, let down by extremely poor customer service. Will never use again, paid for a service that was cut off without warning for no reason whatsoever. Rude staff.

Cons: Locked out of my paid account, deleted all forms and cancelled my subscription for no reason with no warning or explanation!!

Published 1 week ago
Verified
user
Pro
review
The form builder is very easy to use even for entry-level office staff.



What do you think about this review? Great Poor
SBFCWC Intake
Report a concern

Published 2 months ago
Verified
user
I love the amount of templates they offer...It is the best thing since sliced bread.



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Mike Sands
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Published 3 months ago
Verified
user
Pro
review
This is one of the most user friendly forms online and produces a lot of useful information, allowing for Excel , CSV and PDF downloads.



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Ease of use, everything flows great and effieciently.



What do you think about this review? Great Poor
Anonymous Reviewer
Report a concern

Published 4 months ago
Verified
user
Pro
review
Easy to use for anyone. It allows us to store and organize information about our customers in a more efficient way



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I like how easily you can use the drag and drop form and they really meet even the basic needs for each form. You can easily add into own graphics and add minor features...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
JotForm is extremely easy to use solution and it has great features. In less than no time you can have high professional form that can be easily integrated into emails or...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I really like its advanced design interface for customizing forms. It is intuitive and user friendly solution. There are great integration options like embed, pop-up...



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Anonymous Reviewer
Report a concern

Published 12 months ago
Verified
user
Pro
review
Loads of integrations like Square, PayPal, OneBip




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Anonymous Reviewer
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Published 1 year ago
Verified
user
It's so user-friendly, anyone can make a form that does a variety of things in minutes -- without a lot of coding! They link in with SO many third-party companies, like...



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