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User review of Jotform

Founder and CEO

- by Steven H. Poznanski

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use and set up, customer service is amazing. Product is a saving grace for me that now allows me to add multiple affiliates and re-sellers at the touch of a button

What aspects are problematic or could work better?

I couldnt find any. when I had some set up problems since I am now to this form customer service answered them for me without hesitation

What features/services would you like to see in future versions of this product?

I will let you know after we use it more

What specific problems in your company were solved by this product?

being able to have multiple re-sellers, agent and affiliates use their own customized form.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What is your total annual cost for using this product?

$200

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

$35

FEATURE DETAILS

Main features

Mobile support
4
very good