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User review of Jotform

Jotform has been great to me and my organization

- by Asia Ware

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Ease of use, everything flows great and effieciently.

What aspects are problematic or could work better?

I find there are no issues with the software other than being able to save progress right on the form itself.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Apricot and penelope

Why did you decide to change it?

Software was not working properly and back up was poor

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

Free right now

What is your total annual cost for using this product?

Free

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main features

Mobile support
4
very good